Medical Receptionist - Part-Time

About the Company At Harbour Cancer & Wellness, we are a leading oncology and clinical trials center, committed to delivering holistic, evidence-based care to individuals affected by cancer. Our compassionate, multidisciplinary team values innovation, integrity, and excellence in all aspects of our work. About the Role We are currently seeking a warm, organized, and proactive Medical Receptionist to join our team at our Newmarket and Wairau clinics. This is a permanent part-time position, requiring 28 hours per week, scheduled from Monday to Thursday. The hours will be rostered between 7:30 AM and 5:00 PM, with extended hours until 8:00 PM on Wednesdays. What You'll Do In this role, you will be the first point of contact for our patients and visitors, ensuring a smooth and supportive experience. Your key responsibilities will include: - Providing a personalized welcome to patients, families, staff, and visitors with empathy and professionalism. - Ensuring accurate documentation and communication regarding patient movements, queries, clinic lists, and messages. - Maintaining accurate patient charts and processing referrals, results, and correspondence. - Facilitating clear, concise, and professional communication within our team and with external health professionals. - Handling payments and liaising with the accounts team. - Supporting our doctors and clinical staff with timely administrative assistance. - Performing general office duties, such as scanning, filing, and managing supplies. - Promoting and upholding the culture and tone of Harbour Cancer & Wellness in every interaction. What You'll Bring We are looking for an individual who thrives in a dynamic healthcare environment and genuinely cares about the patient journey. The ideal candidate will possess: - Previous experience in medical reception or administration. - A warm and approachable demeanor. - Strong multitasking and time management skills. - High attention to detail and a process-driven approach. - Excellent written and verbal communication skills. - The ability to work under pressure and meet deadlines. - A commitment to maintaining patient privacy and confidentiality. - A collaborative attitude and a willingness to support the wider team. - The ability to work effectively within a team environment and contribute positively to team communication. Benefits Joining Harbour Cancer & Wellness means being part of a compassionate team dedicated to making a difference. Please note that there is no staff parking available at our Newmarket clinic, but secure bike storage and showers are provided for your convenience. Apply Now If you are ready to make a meaningful impact in the lives of others, we would love to hear from you. Please apply online with an up-to-date CV and cover letter, quoting reference number 12874.