Administrator - Disability Support Link

About the Company Health New Zealand | Te Whatu Ora is committed to the principles of Te Tiriti o Waitangi and strives to build a health system that serves all New Zealanders. We prioritize diversity and inclusion, ensuring that our workforce reflects the communities we serve. We welcome applications from individuals of diverse backgrounds, including Māori, Pacific peoples, disabled individuals, and those from the rainbow community. About the Role We are looking for a dedicated and detail-oriented Administrator to join our Fracture Liaison Service (FLS). This permanent part-time position offers 20 hours of work per week and requires collaboration with Health New Zealand (HNZ) and the Accident Compensation Corporation (ACC). As part of a small, specialized fracture liaison team, you will provide essential administrative support to ensure that patients with fragility fractures receive timely assessments and treatments. In this role, you will also engage with the national Fracture Liaison Administrator Group, contributing to our shared goal of enhancing patient outcomes through coordinated service delivery. This position is an excellent opportunity for a motivated professional eager to make a positive impact in healthcare. Key Responsibilities - Provide administrative support to the Fracture Liaison team while collaborating with HNZ and ACC stakeholders. - Coordinate patient appointments, follow-ups, and referrals to ensure timely fracture risk assessments. - Maintain accurate and up-to-date patient records and data within relevant health information systems. - Assist in the collection, entry, and reporting of data for national and local audits and service performance monitoring. - Communicate effectively with patients, clinicians, and other healthcare providers to facilitate care coordination. - Participate in the national Fracture Liaison Administrator Group to align with best practices and identify service improvements. - Support the preparation of reports, presentations, and correspondence as needed. - Ensure compliance with privacy, confidentiality, and health information management standards. - Provide administrative assistance to the wider team as required. About the Service The Fracture Liaison Service comprises a small team that works collaboratively to ensure individuals presenting with fragility fractures undergo necessary risk assessments and receive appropriate treatment following national guidelines for osteoporosis and falls prevention. About You We are seeking an experienced administrator, preferably with a background in the health sector, who possesses excellent communication and interpersonal skills. The ideal candidate will have: - A Level 3 NCEA or higher qualification, or a professional qualification in administration and business such as a diploma or certificate in business or administration. - Administrative experience within a customer-focused organization. - High-level skills in Microsoft Office applications. Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we are dedicated to providing excellent healthcare for the people of New Zealand. We believe in fostering a diverse and inclusive workforce to better understand and serve our community. How to Apply To apply for this position, please click 'Apply online' or visit our Waikato Careers website. All applications must be submitted through our online careers portal by 11:59 pm on 28 July 2025. If you have any questions regarding the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz. Please note that we will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.