Inpatient Receptionist

Inpatient Receptionist Part Time - 20 hours per week, Fixed term employment About the Company At Health New Zealand | Te Whatu Ora, we are dedicated to providing comprehensive healthcare that serves all New Zealanders. We operate under the principles of Te Tiriti o Waitangi and strive to create a health system that is inclusive and responsive to the diverse needs of our communities. About the Role We are currently seeking an experienced Receptionist to join our Inpatient Receptionist team located at 183 Pembroke Street, Waikato Hospital, Hamilton. In this role, you will play a vital part in delivering reception and administrative support in a busy hospital environment. The ideal candidate will be methodical, highly organized, and flexible, with a strong desire to contribute positively to our team. Excellent customer service skills are essential, as you will be the first point of contact for patients and visitors. Your daily responsibilities will include welcoming patients and visitors, answering phone inquiries, and coordinating with the medical team. You will also assist patients in completing necessary forms and documentation, as well as maintaining a clean and calm reception area amidst a busy setting. About the Service The Inpatient Receptionist team is responsible for front desk operations within the wards. This includes greeting, admitting, discharging, and transferring patients, while also managing patient records. Our goal is to ensure the smooth operation of the reception area, providing essential support to healthcare staff and focusing on the care of patients and their whanau. About You To be considered for this role, you will need the following skills and experience: - Excellent communication skills - Strong customer service focus - Ability to work both autonomously and as part of a team - Previous clerical or hospital experience - Exceptional time management and organizational skills Working at Health New Zealand We are committed to providing excellent healthcare to our communities and embracing a diverse and inclusive workforce. We encourage applications from individuals within our Maori, Pacific, disabled, and rainbow communities, as we believe a broad range of perspectives enhances our service delivery. How to Apply If you are interested in this opportunity, please click 'Apply online' or visit our Waikato Careers Website to submit your application. All applications must be submitted through our online careers portal by 11:59 PM on 15 July 2025. Should you have any questions regarding the role, feel free to reach out to Shivani Kulkarni at Shivani.kulkarni@TeWhatuOra.govt.nz. We will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.