MCC Outpatient Booking clerk

About the Company Health New Zealand | Te Whatu Ora is committed to creating a healthcare system that serves all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. We strive to build a diverse and inclusive workforce that reflects the communities we serve. About the Role We are currently looking for a dedicated Outpatient Booking Clerk to join our team at the Meade Clinical Centre outpatient clinic. This is a permanent position offering 40 hours of work per week. In this role, you will be responsible for: - Maintaining accurate patient information - Scheduling outpatient clinic appointments - Supporting services to meet Ministry of Health targets - Liaising effectively with both staff and patients For more details on the position, you can view the position description. About the Team/Service The MCC Outpatient Clinics operate in a busy and fast-paced environment, providing essential support across various specialties. About Hamilton Waikato Hospital is a major regional facility located in Hamilton, New Zealand. As a leading tertiary teaching hospital, it serves as the regional hub for the Midland area, including the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. Our hospital features around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, offering comprehensive services such as radiology, laboratory, and pharmacy. As a major teaching hospital, we have affiliations with the University of Auckland, University of Waikato, and Wintec, fostering a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities and is supported by both road and air ambulance services. Hamilton, the city that houses Waikato Hospital, is a vibrant place located along the scenic Waikato River. The city offers a blend of nature and culture, with attractions like the stunning Hamilton Gardens, the Waikato Museum, and Hamilton Zoo. It boasts a lively atmosphere with a variety of cafes, restaurants, and bars, as well as events such as rugby, cricket, and the renowned National Agricultural Fieldays and Balloons over Waikato festival. Hamilton is an ideal location for both living and working, with ample opportunities for outdoor adventures. For more information on living and working in Waikato, please explore our resources. About You To be considered for this role, you will need the following skills and experience: - Excellent communication skills and a positive, friendly attitude - A strong customer service focus - Proven experience in an administration role, along with strong computer skills - Excellent time management and organizational abilities - While prior experience in administration and hospital systems would be an advantage, it is not essential, as training will be provided Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we are dedicated to providing excellent healthcare to the people of New Zealand. We value diversity and inclusion within our workforce, as it enables us to better understand and serve our community. We encourage applications from individuals from diverse Māori, Pacific, disabled, and rainbow communities. How to Apply If you are interested in applying for this position, please click 'Apply online' or visit our Waikato Careers website to submit your application. All applications must be submitted through our online careers portal by 11:59 PM on 15 July 2025. If you have any questions about the role, please reach out to Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz. We will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.