Housing Co-ordinator

About the Company Ember Korowai Takitini is dedicated to providing a range of services and supports for individuals with mental health, addiction, or intellectual disability needs. Our mission is to empower people to lead the lives they choose while challenging the systems that may hold them back. We envision a society that understands and responds effectively to mental distress, addiction, and intellectual disabilities. About the Role We are seeking a Housing Coordinator to join our team on a permanent, full-time basis, working 40 hours per week. The standard working hours are Monday to Friday, from 8:30 AM to 5:00 PM, with some flexibility for weekend hours as needed. While the position is preferably based in Hamilton, we are open to considering other locations within the Waikato and Bay of Plenty Regions for the right candidate. As a Housing Coordinator, you will serve as the primary point of contact for tenants, landlords, and support networks. Your role will involve supporting Ember whaiora, tenants, and their support workers in finding and maintaining suitable housing. This includes navigating housing systems, coordinating move-ins, and providing both practical and emotional support. You will be an integral part of a team that strives to empower individuals to live fulfilling lives and challenge any barriers they encounter. Additionally, you will ensure the efficient operation of our services by overseeing maintenance needs in our Ember-owned properties, keeping tenancy systems updated, meeting legal requirements, and completing reports accurately and on time. Your contributions will be vital in helping Ember fulfill its responsibilities as a community housing landlord. Requirements To be successful in this role, we are looking for candidates who possess the following qualifications and skills: - A New Zealand Certificate in Residential Property Management (Level 4) or a similar qualification is desirable, though we are willing to support the right candidate in obtaining this qualification. - Proven experience in community-based roles, particularly within the NGO sector, housing, mental health, or addiction services is preferred. - Strong interpersonal and communication skills, with the ability to build trusting relationships. - Excellent administrative and organizational skills. - Familiarity with Kāinga Ora and/or MSD, as well as knowledge of community housing systems and the Residential Tenancies Act, is highly desirable. - A full New Zealand Driver’s Licence is required. - A valid/current work visa, residency, or citizenship is necessary. - A genuine passion for supporting individuals in their recovery journey. When applying, please include: - An up-to-date CV - A cover letter detailing your interest in the role and how your skills, competencies, and experiences (both professional and personal, if relevant) align with the position. Benefits At Ember, we offer a supportive and inclusive work environment along with various benefits, including: - Additional leave options, such as recreation days and study leave - A comprehensive Health and Wellbeing program that includes health checks, flu vaccinations, and an Employee Assistance Programme (EAP) - Opportunities for training and personal and professional development, as well as career progression - The chance to make a meaningful impact every day in a values-led organization Ember is an equal opportunity employer. We value diversity and inclusion in our workplace and are committed to providing a safe and supportive environment for all. We particularly encourage applications from our Māori, Pacific, and Rainbow communities. We will conduct interviews as applications are received and may fill the position earlier if a suitable candidate is identified. Thank you for considering a career with us at Ember.