Refrigeration Service Technician

About the Company We are a leading provider of innovative cooling and automation solutions for New Zealand's dairy sector. Our commitment to quality and customer service has established us as a trusted partner for farmers across the country. As we continue to grow, we are looking for talented individuals to join our dedicated team. About the Role We are seeking a qualified On-Farm Refrigeration Service Technician to join our high-performing team in Southland or Taranaki. In this role, you will be responsible for servicing on-farm milk cooling and tank solutions, ensuring that our dairy operations run smoothly. If you are a hands-on problem solver who enjoys working independently and making a real impact in the field, this could be the perfect opportunity for you. What You Will Be Doing In this position, your responsibilities will include: - Installing, maintaining, and troubleshooting advanced milk cooling and dairy automation systems. - Providing exceptional on-farm service and after-sales support, acting as a trusted representative of our technical expertise. - Delivering hands-on training to farmers, helping them maximize the use of their systems. - Collaborating with contractors, offering technical advice, and assisting with field installations and events such as Field Days. - Engaging in continuous learning and contributing to the development of training materials and standard operating procedures. - Reporting market insights, competitor activities, and innovations through our CRM tools. What You Will Bring To be successful in this role, you should possess the following qualifications and skills: - Trade certification in Refrigeration, Electrical, or Engineering. - Registration (or eligibility for registration) as an Electrical Service Technician. - A minimum of two years of experience in a service or technical role, with agricultural exposure being a plus. - Strong fault-finding skills, a good understanding of systems, and the ability to work independently. - Excellent communication skills, with the ability to relate to and collaborate with others. - Comfort with technology, including managing your schedule and reporting key insights. Benefits We offer a range of benefits to support our team members, including: - Varied work – no two farms or days are the same, providing a dynamic work environment. - Autonomy and trust – take ownership of your work and the region you serve. - A supportive team culture – join a knowledgeable and approachable crew who prioritize collaboration. - Essential tools – a company vehicle, tools, phone, laptop, and ample support to help you succeed. - Purpose-driven work – contribute to innovation in one of New Zealand's most vital industries. - Opportunities for career progression – advance into senior technical, training, or leadership roles. If you are ready to take on this exciting challenge, build strong relationships with farmers, and work with industry-leading products that support New Zealand's dairy sector, we would love to hear from you. Please contact Rebecca or Val at 03 3748210.