Customer Success Manager – Remote Role

About the Company Empower Life Collective is an independent organization dedicated to the personal development sector. We collaborate with a global leader in transformational education, offering award-winning programs designed to help individuals create lasting, positive changes in their lives. About the Role We are currently looking for a values-aligned professional who possesses strong communication skills and a genuine desire to help others. This role offers the opportunity to work autonomously while being part of a high-performing, purpose-driven team. This is a remote, performance-based position ideally suited for experienced individuals eager to align their careers with their passion for growth, contribution, and impact. Key Responsibilities In this role, you will guide prospective clients through a structured interview and discovery process, with training and scripts provided to support you. You will participate in weekly online training and development sessions, managing client relationships through Zoom, phone, and email. Additionally, you will share insights about personal development solutions via digital platforms. While social media experience is beneficial, it is not a requirement. You will also provide onboarding support and mentorship to new clients, all while operating independently from a virtual office environment. Who This Is Best Suited For This opportunity is ideal for individuals looking for a new chapter in their careers. Whether you are transitioning from an industry with limited growth, seeking a more meaningful contribution, or simply ready for a change, we welcome you to apply. We work with individuals who: - Want to empower others to enhance their lives - Value flexibility, autonomy, and purpose-driven work - Appreciate being part of a collaborative team - Have over 10 years of professional or life experience - Are strong communicators and comfortable with remote work Given the nature of this opportunity and the systems involved, it is most suitable for those who can make empowered decisions regarding their next steps, including the ability to activate and operate within a structured pathway. What We Offer We provide the flexibility to work remotely with a customizable schedule. Earnings are performance-based with no cap, allowing for significant potential. You will receive comprehensive onboarding and ongoing mentorship, alongside the support of a collaborative global team at Empower Life Collective. Moreover, we offer a personal growth pathway that is integrated into your daily activities. Please Note This position is not salaried; it is performance-based and is intended for individuals ready to take proactive steps toward change and contribution. This role is not suitable for students, recent graduates, or individuals currently unable to allocate resources toward a career transition. Location This role is remote, available to candidates in Australia and New Zealand.