Customer/ Service Person (16hrs p/w Saturday & Sun

About the Company At Hirepool, we are a market leader in the equipment hire industry, dedicated to providing exceptional service to our customers. We pride ourselves on our team-oriented environment and are committed to the ongoing development of our employees. We believe in supporting our staff with training opportunities and benefits that enhance their careers. About the Role We are currently seeking a Part-Time Customer/Service Person to join our team in Tauranga. This role offers 16 hours of work per week, primarily on Saturdays and Sundays. In this position, you will play a vital role in ensuring that our equipment is ready for hire, which is crucial to our operations. You will also provide advice and support to customers both over the phone and in-branch, helping them select the right equipment for their projects. As a member of our team, you do not need prior industry experience; we will provide comprehensive training and development opportunities on the job. We are looking for individuals who have a positive attitude, a willingness to learn, and a team-oriented mindset. Requirements To be successful in this role, you should ideally possess the following: - A full driver's license (other Classes and Endorsements are advantageous) - Basic to intermediate computer skills - Availability to work both Saturday and Sunday - A positive, can-do attitude and a willingness to collaborate with others What You'll Learn In this role, you will gain valuable skills and knowledge, including: - How to effectively respond to phone inquiries and create customer contracts - Providing guidance on the appropriate tools and machinery for various jobs - Servicing a diverse range of hire equipment - Understanding safety protocols for both yourself and our customers Benefits We offer a comprehensive package of benefits, which includes: - Ongoing training and development opportunities - Free staff hire from our DIY fleet - A 4% employer Kiwisaver contribution, increasing to 6% based on length of service - Flexible working arrangements - Company-funded life insurance If you have any questions about the role, please feel free to reach out to our Branch Manager, Ed Kawenga, at 027 289 8278. To learn more about our company and the opportunities we offer, please visit our website at www.hirepool.co.nz. For information on vacancies and employment benefits, you can check our careers page at https://hirepoolcareers.co.nz/Vacancies. To apply for this position, please visit https://hirepoolcareers.co.nz/Vacancies and enter reference code: 6786071. We look forward to hearing from you.