Residential Support Worker

Residential Support Worker Permanent, Full-time (40 hours per week) Service operates 24 hours, 7 days a week on a rotating roster covering AM, PM, and Awake Shifts Birkdale, Auckland Pay Range: $25.00 - $30.00 per hour (depending on qualifications and equivalence to the Certificate in Health and Wellbeing Level 4) About the Company At Ember Korowai Takitini, we pride ourselves on blending professional expertise with lived experience to provide a variety of services and supports for individuals with mental health, addiction, or intellectual disability needs. We are dedicated to empowering people to live the lives they choose and actively work to challenge the systems that restrict their potential. Our goal is to foster a society that understands and effectively responds to mental distress, addiction, and intellectual disabilities. About the Role We are currently seeking Residential Support Workers to join our team at Abeo House, an 8-bed residential rehabilitation service. Our service operates 24/7, providing support through a rotating roster of AM, PM, and Awake shifts. As a Support Worker, you will play a critical role in supporting our guests, known as whai ora, in developing daily routines and fostering recovery. Your efforts will contribute to a structured program in the mornings and engaging activities in the afternoons. Support Workers are vital to achieving successful client outcomes. You will utilize your experience, skills, and knowledge in mental health rehabilitation to help our whai ora overcome challenges and achieve their goals. We are looking for individuals who can embrace the diverse nature of the role, which includes providing both practical assistance and innovative therapeutic support. Requirements To be successful in this role, you should meet the following criteria: - Hold or be working towards a National Certificate in Health and Wellbeing Level 4 or an equivalent qualification. - Ability to work collaboratively in a team environment, embracing a bicultural perspective. - Maintain professionalism with strong boundaries and ethical standards. - Have experience in mental health and/or addiction support (including alcohol and other drugs). - Possess a full New Zealand Driver’s Licence. - Hold a valid/current work visa, residency, or citizenship. - Demonstrate a passion for supporting individuals on their recovery journey. Benefits At Ember, we value our employees and recognize that they are essential to our success. We offer a competitive hourly rate above the current statutory requirements for those covered by the Pay Equity Settlement Agreement. Additionally, our benefits package includes: - Additional leave options such as recreation days and study leave. - A comprehensive Health and Wellbeing program, including health checks, flu vaccinations, and access to an Employee Assistance Program (EAP). - Opportunities for training and professional development to support your personal growth and career progression. When Applying To apply, please prepare an up-to-date CV and a cover letter that outlines: - Your interest in the role. - The skills, competencies, and experience you bring to this position. We believe in the importance of people, as reflected in the saying: “He aha te mea nui o te ao? Maku e ki atu, he tangata, he tangata, he tangata,” which translates to “What is the most important thing in the world? It is people, it is people, it is people.” Ember is an equal opportunity employer, and we embrace diversity and inclusion in the workplace. We are committed to providing a safe and supportive environment for all, particularly encouraging applications from Māori, Pacific, and Rainbow communities. Please note that we will interview candidates as applications are received, and the position may be filled before the advertisement closes if a suitable candidate is identified.