Ward Clerk | Christchurch Health Campus

About the Company Health New Zealand | Te Whatu Ora is committed to creating a health system that serves all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. We believe in inclusivity and diversity within our workforce, which allows us to better meet the needs of our community. We encourage applications from individuals across various backgrounds, including Māori, Pacific peoples, individuals with disabilities, and members of the rainbow communities. About the Role We are seeking a dedicated Ward Clerk to join our Intensive Care Unit (ICU) at the Christchurch Health Campus. This is a permanent part-time role, working 24 hours per week from Tuesday to Sunday, with eight-hour shifts. The ICU at Christchurch Hospital, located in the new Waipapa facility, provides critical care services for a diverse patient demographic, including adults and children recovering from various serious conditions such as cardiothoracic surgery, neurosurgery, and trauma. This position has been mapped to National Band 3/Profile 3 as part of the Administration and Clerical Pay Equity Claim settlement. For more information on this settlement, please refer to the PSA National Health Administration Collective Agreement on our website. In this role, you will be responsible for: - Greeting patients and their families - Ensuring confidentiality by confirming how patients prefer their names to be displayed - Managing phone calls into the ward/unit - Acting as the primary contact for the ward/unit and facilitating communication between departments - Ordering supplies and equipment - Managing patient bookings - Overseeing the rostering system - Processing patient information and maintaining records Requirements We are looking for candidates with the following skills and experience: - Experience using a Patient Management System (desirable) - Intermediate proficiency in Microsoft Office Suite (Word, Outlook, Excel) - High levels of confidentiality - Strong communication and interpersonal skills - Ability to work independently and demonstrate initiative - A willingness to assist colleagues - Excellent organizational, time management, and problem-solving abilities - Capability to perform under pressure and meet deadlines - Openness to learning new systems and technologies Benefits Working at Health New Zealand offers the opportunity to contribute to excellent healthcare services. We value a diverse workforce and strive to create an inclusive environment. How to Apply If you are interested in this position, please click "apply now." All applications must be submitted through our online careers portal. If you have any questions about the role, please reach out to Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz. Please note that we will review applications as they are received and may begin the recruitment process before the closing date of this advertisement.