Accounts Receivable Administrator

About the Company At Ryman Healthcare, we believe that a fulfilling life becomes even richer with age. As a leader in retirement living and aged care, our mission is to enhance freedom, connection, and well-being for individuals as they grow older. We proudly own and operate 49 villages across New Zealand and Australia, employing approximately 7,700 team members across various sectors. Additionally, we are honored to be the first healthcare company to receive the Wellbeing Tick. Our guiding principle is that everything we do must be 'Good enough for mum and dad.' About the Role We are seeking a self-motivated individual with a strong talent for customer service to join our friendly Accounts Receivable team. In this role, you will primarily communicate with residents and their next of kin regarding fees. Your responsibilities will include: - Preparing paperwork to send to residents, including covering letters and relevant documentation about automatic payments, direct debits, or invoices. - Setting up funding for resident care or services. - Collaborating with village staff to follow up on overdue or incorrect paperwork. - Completing month-end balances by the designated deadline. What's in it for You? If you enjoy working with a team that is driven by a clear purpose, this role is an excellent fit for you. A career at Ryman offers numerous benefits, including: - Ongoing support for professional development. - Additional wellbeing leave and flexible working arrangements. - Access to over 60 discounts with well-known brands in sectors such as health and wellbeing, banking, insurance, and retail. - Social club events, opportunities to bring your dog to work on designated days, free yoga classes, and a complimentary gym membership. Who Are You? We are looking for someone who ideally has previous experience in an administration role. Your attention to detail should be exceptional, and you should possess impeccable spelling, grammar, and punctuation skills. You should enjoy working with numbers and have a genuine appreciation for people and kindness. You are passionate about learning and delivering excellent results. Striving for excellence and constantly seeking ways to exceed expectations will come naturally to you. You understand the value of strong, positive, and trusting teams that work collaboratively. Resilience is one of your key traits; you maintain composure under pressure and persevere when faced with challenges. Communication that is simple, clear, and direct is important to you. If you are interested in joining an organization with a meaningful purpose and a commitment to innovation, kindness, and excellence, we would love to hear from you. At Ryman, we foster an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone interested in working with us to apply for our vacant positions. Please note that applications will be reviewed as they are received, and interviews may occur before the official closing date. This means that a job advertisement may close earlier than initially advertised.