Clinical Administrator

About the Company At Laura Fergusson Brain Injury Trust, we are an independent charitable organization dedicated to assessing, rehabilitating, and supporting individuals affected by brain, spinal, and other injuries in the South Island of New Zealand. Our mission is to help clients achieve independence, inclusion, and quality of life through a full continuum of integrated assessment, rehabilitation, and support services provided by our highly skilled interdisciplinary team. We are committed to inclusivity and diversity, welcoming individuals from various backgrounds, including Tangata Moana, Tangata Tiriti, Tangata Haumi, Mana Whenua, people with disabilities, neurodiverse individuals, and members of the Rainbow community. We are proud to be carer-friendly and breastfeeding-friendly, holding accreditations with CareWise and CanBreastFeed. About the Role We are seeking a full-time, permanent Clinical Administrator to join our Clinical Administration team. In this role, you will provide essential administrative support to our therapists and managers as they assist clients on their rehabilitation journeys. Your expertise in Microsoft Office and problem-solving skills will be crucial in ensuring our team can focus on their core mission of supporting the community. Key Responsibilities - Provide high-quality clinical administration support to our community rehabilitation and assessment teams. - Offer administrative assistance to a multidisciplinary team. - Troubleshoot and resolve day-to-day operational issues, including mobile phone management, vehicle coordination, meeting room bookings, and building-related needs. - Provide expert-level support with Microsoft Word, Excel, PowerPoint, and other Microsoft Office tools. - Assist with IT-related queries and liaise with tech support teams as needed. - Create and format documents, presentations, and reports with precision and professionalism. - Support data entry, survey processing, and document management. - Play a vital role in organizing meetings, training sessions, and events. - Maintain excellent relationships with clients and funders. Requirements The ideal candidate will: - Embrace our Trust's values and work within that ethos, which includes caring for others, being respectful, promoting inclusivity, and upholding integrity. - Possess strong Microsoft Office skills, particularly in Excel, Word, and PowerPoint. - Be confident in using digital tools and eager to learn new systems; experience with SharePoint, Power BI, or Power Apps is a plus. - Demonstrate the ability to troubleshoot and resolve practical issues calmly and effectively. - Exhibit excellent communication skills and maintain a friendly, approachable demeanor. - Show initiative in identifying improvements and enhancing system efficiency. - Have high attention to detail and an organized approach to managing multiple priorities. - Bring experience in a support or administrative role, preferably within a health, rehabilitation, or community setting. Benefits We offer a competitive remuneration package and a supportive, collaborative work environment. You will have opportunities to learn new digital tools, with training provided. Additional benefits include easy on-road parking and a corporate gym membership at reduced rates. If you are interested in a challenging yet rewarding role and wish to be part of our team, we would love to hear from you. We will be reviewing applications as they are received and may close the advertisement early if we find the right candidate. Therefore, if this opportunity resonates with you, please submit your application without delay. For a copy of the position description, please visit our careers page at: https://careers.lfbit.co.nz For more information about this role, please contact Nicole Vercoe, our Admin Manager, via email at nicole.vercoe@lfbit.co.nz.