National Clinic Scheduler

About the Company Health New Zealand | Te Whatu Ora is committed to creating a healthcare system that serves all New Zealanders, guided by the principles of Te Tiriti o Waitangi. We value diversity and inclusivity within our workforce, recognizing that a rich variety of perspectives helps us better understand and meet the needs of our community. We encourage applications from individuals across all backgrounds, including Māori, Pacific, disabled, and rainbow communities. About the Role We are excited to offer a full-time, permanent position as a National Clinical Scheduler based at Auckland Hospital (Grafton). In this role, you will manage the national clinic appointment process, ensuring patients are efficiently guided through our booking system. You will be responsible for scheduling outpatient appointments for patients across Aotearoa and managing the waiting list in accordance with service targets, all while maintaining a patient-centered approach. About the Team/Service You will be joining the New Zealand Familial Gastrointestinal Cancer Service (NZFGCS), a dedicated national service funded by Health New Zealand. Our multidisciplinary team includes Family History Assessors, Gastroenterologists, and Colorectal Surgeons who work collaboratively to identify, assess, and manage individuals with familial gastrointestinal cancer syndromes. We also provide education, information, and support to families, including medical management advice and a colonoscopy surveillance referral program. About You We are looking for a highly motivated and enthusiastic individual with a minimum of three years of relevant experience. This fast-paced role requires a strong aptitude for prioritization, problem-solving, and self-management. Flexibility and proactive thinking are essential, as you will be working in a dynamic environment. Excellent communication skills, both written and verbal, along with a genuine empathy for patients, will contribute to a positive patient experience. If you believe you are a good fit for this role, we would love to hear from you. For more information about this position, please contact Rachel Yortt, Operations Manager, at NZFGCS@adhb.govt.nz. About the Location For additional information regarding living and working in Auckland, please visit our website. How to Apply To apply, please click 'apply now.' All applications must be submitted through our online careers portal. If you have any questions about the role, feel free to reach out to Belinda Peddie at Belinda.Peddie@tewhatuora.govt.nz. We will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.