Receptionist/Adminis | Christchurch Health Campus

About the Company Health New Zealand | Te Whatu Ora is committed to developing a health system that serves all New Zealanders, guided by the principles of Te Tiriti o Waitangi. We strive to provide accessible and high-quality healthcare, and we are looking for dedicated individuals to join our team. About the Role We are currently seeking a part-time administrative support professional for the Single Point of Entry (SPOE) team at the Hillmorton Health Campus in Christchurch. This role involves being the first point of contact for individuals seeking mental health services, streamlining referrals to our Adult Community Mental Health Services. You will be part of a close-knit, multidisciplinary team that includes registered nurses, social workers, and occupational therapists. Key Responsibilities In this position, you will: - Provide non-front-of-house administrative support to clinical staff - Answer and triage phone calls from the public, general practitioners, NGOs, and other professionals - Process referrals to specialist mental health services - Perform accurate data entry and type correspondence - Collaborate effectively within a small, supportive team This role has been mapped to National Band 4/Profile 4A as part of the Administration and Clerical Pay Equity Claim settlement. For more information about this settlement, please refer to the PSA National Health Administration Collective Agreement on our website. About You Skills and Experience We are looking for candidates who possess the following: - Strong organizational skills to effectively prioritize and triage tasks - Excellent stress management abilities to thrive in a dynamic environment - Proficiency in typing and clear communication skills Why Join Us? By joining our Single Point of Entry team, you will play a vital role in supporting mental health professionals in delivering exceptional care to our community. We offer a welcoming workplace with friendly staff, excellent campus facilities, and convenient access to a café. Additionally, you will benefit from free car parking. This permanent part-time role requires a self-motivated individual who enjoys challenges, can manage multiple tasks, and possesses high organizational skills. If you thrive under pressure and are eager to contribute to a busy team, we would love to hear from you. Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we are dedicated to providing excellent healthcare for the people of New Zealand. We value diversity and inclusion within our workforce, as it enhances our ability to understand and serve our community effectively. We encourage applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply To apply, please visit our online careers portal and submit your application. If you have any questions about the role, feel free to reach out to Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz. Please note that we will review applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.