Customer Service

About the Company Hynds has been a leading supplier in New Zealand for the management of water and water-based waste in civil and rural infrastructure markets since 1973. As a proudly family-owned business, we emphasize exceptional customer service and innovation. Our team is dedicated to helping our customers succeed, guided by our core values that prioritize doing what is right and fostering meaningful connections with our clients. About the Role We are seeking a passionate individual to join our team at the Hynds Hornby Branch. In this role, you will provide outstanding sales support, uphold branch performance standards, and ensure smooth operational processes. This position is ideal for someone who enjoys engaging with customers, solving problems, and maintaining efficient operations. Key Responsibilities You will be responsible for delivering top-notch sales support to all branch customers, ensuring that every interaction aligns with Hynds' service standards. This includes managing customer orders from initiation to completion using our M3 systems and adhering to established processes. Building and nurturing strong relationships with customers, internal sales teams, and procurement teams will be a key part of your role. You will also handle cash and trade sales, process banking and credits, and monitor debtor accounts. Operating forklifts to safely move, load, and unload products will be required, along with maintaining high standards of safety, cleanliness, and compliance in all work areas. What We're Looking For We are looking for a customer-focused professional who possesses excellent sales and service skills. You should have strong multitasking abilities and the capacity to prioritize tasks effectively. A proactive team player who takes ownership of their work is essential. Candidates should hold a full New Zealand Driver's License (Class 1) and have an F endorsement or be willing to obtain one. Experience in warehouse, sales, or operations roles is advantageous. Additionally, the ability to lift and move products weighing up to 20 kg is required. Benefits Joining our team means being part of a company that values your contributions and fosters personal and professional growth. You will collaborate with a dedicated team that is committed to delivering quality service. We prioritize a positive work environment that emphasizes health, safety, and ongoing development. Please note that we may contact candidates as applications are received, so we encourage you to apply without delay. Pre-employment Checks At Hynds, we are dedicated to maintaining high standards of health and safety. Therefore, all candidates must pass a pre-employment medical and alcohol and drug screening, as well as a criminal history check. Additionally, you must have the legal right to work in New Zealand.