Assistant Store Manager - Queen St

About the Company At Swarovski, we blend innovation with inspiration to create exceptional crystal-based products. Since our founding in 1895 in Austria, we have established ourselves as a leader in the industry, designing and manufacturing the world’s finest crystals, gemstones, and jewelry. With a global presence of approximately 2,400 stores and 6,700 points of sale across 140 countries, we employ over 18,000 dedicated individuals. We are committed to sustainability and social responsibility, fostering a culture of diversity and inclusion while supporting charitable initiatives through the Swarovski Foundation. About the Role We are seeking a motivated Assistant Store Manager to join our team. In this role, you will be a key advocate for our brand, delivering extraordinary customer service and creating awe-inspiring experiences. You will lead and develop a passionate team, helping to shape a loyal customer base and drive business success. As an Assistant Store Manager, you will strive for excellence in every customer interaction, build lasting relationships with existing and new customers, and serve as a role model by leading with enthusiasm. You will support recruitment efforts, coach and motivate your team, and assist in implementing our monthly service and sales plans, goals, and targets. Additionally, you will facilitate the onboarding process for new team members. About You The ideal candidate will have 1-2 years of experience as an Assistant Store Manager in a multi-cultural retail environment, preferably within luxury, fashion, cosmetics, or lifestyle brands. You should possess strong leadership and coaching abilities, along with digital proficiency and a growth mindset. A winning personality that can establish trustful relationships will contribute to your success in this role. Benefits We offer a comprehensive benefits package, including: - Discounts on Swarovski products - Employee Assistance Program - Volunteering leave - Learning and development opportunities Swarovski is an equal opportunity employer. We pride ourselves on creating a workplace where all individuals feel respected, valued, and included. Employment decisions, including hiring, promotions, and disciplinary actions, are made based on merit, competence, performance, and business needs, without discrimination based on protected statuses. Join us at Swarovski, where a world of wonder awaits you. Be part of an iconic global brand and grow alongside a diverse team that shares your passion for fashion and jewelry.