Administration Support - Emergency Department

About the Company At Health New Zealand | Te Whatu Ora, we are committed to the principles of Te Tiriti o Waitangi and strive to create a healthcare system that serves all New Zealanders. We are one of the largest employers in the Bay of Plenty region, with over 4,500 staff members dedicated to providing exceptional healthcare. About the Role Are you seeking a change from the traditional 9 to 5 work schedule? Do you want to make a meaningful impact in people's lives while enjoying flexibility and variety in your work? If so, we have an exciting opportunity for you. We are currently looking for experienced administrators to join the Emergency Department at Tauranga Hospital. We have two part-time positions available, each requiring 24 hours of work per week on a 24/7 roster. This schedule may include weekends, public holidays, and night shifts. In this role, you will be responsible for delivering high-quality, accurate administration and exceptional customer service to patients, their families, healthcare professionals, and other stakeholders. As an integral part of our clinical team, you will help support our service in achieving best practice standards in acute care, quality care, and performance outcomes. About the Location Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty operates across a large geographical area, centered around our two hospitals in Tauranga and Whakatane. We serve a diverse population of approximately 308,000 across major population centers, including Tauranga, Katikati, Te Puke, Whakatane, Kawerau, and Opotiki. Requirements We are looking for candidates who possess: - Excellent customer service and interpersonal skills - Exceptional attention to detail and strong computer skills - The ability to work well under pressure with minimal supervision - Strong time management abilities - A customer service philosophy with a focus on quality - A proactive, energetic, and adaptable approach - Effective communication and complex problem-solving skills - Availability to work a 24/7 rotating roster, including weekends, public holidays, and nights If you thrive in a fast-paced, ever-changing environment and enjoy being part of a team, this role may be the perfect fit for you. Benefits At Health New Zealand | Te Whatu Ora, we are dedicated to providing excellent healthcare to the people of New Zealand. We value diversity and inclusivity in our workforce, which enhances our ability to understand and serve our community. We encourage applications from individuals in our Māori, Pacific, disabled, and rainbow communities. How to Apply To view the position description and apply for this role, please click "apply now." All applications must be submitted through our online careers portal before 11:59 PM on July 16, 2025. If you have any questions regarding the position, please reach out to us at BP-careers@tewhatuora.govt.nz.