Service Deli Manager

About the Company At New World Rototuna, we pride ourselves on our commitment to authenticity—real people, real food, and real value. We are currently seeking an experienced and highly skilled Service Deli Manager to lead our deli department with precision, pride, and purpose. This role presents an exciting opportunity for individuals who are knowledgeable about butchery and are ready to elevate a team in a fast-paced, customer-focused environment. About the Role As the Service Deli Manager, you will oversee the entire operation of the deli department, ensuring the highest quality of products and the professional growth of your team members. Your leadership will be instrumental in delivering exceptional value to our customers every day. Your daily responsibilities will include: - Leading and mentoring a team to ensure top-tier service and product quality. - Managing department operations, including ordering, product range, merchandising, and stock control. - Achieving department sales, gross profit, and wage targets. - Maintaining 100% pricing accuracy while implementing promotional activities. - Driving innovation in product range, display, and layout to enhance customer appeal and boost sales. - Handling customer inquiries and resolving issues with professionalism. - Contributing to store-wide initiatives and collaborating effectively with other department heads. - Acting as a key liaison between the deli department, the store leadership team, and suppliers. - Upholding strict food safety and compliance standards. Requirements We are looking for a leader with a vision and a proven track record in managing high-performing teams. The ideal candidate will be confident, decisive, and dedicated to maintaining quality standards. To succeed in this role, you should possess: - A minimum of 2 years' experience in a supervisory or management-level deli position. - A deep understanding of food production, presentation, compliance, and quality standards. - Proven leadership skills and a commitment to developing team members. - Strong planning, organizational, and time management abilities. - Familiarity with inventory systems, stock control, and gross profit drivers. - Excellent communication skills and the ability to collaborate across departments. - A calm and positive demeanor in a dynamic work environment. Required qualifications include a Diploma in Applied Management (minimum level 5), Food Safety Certification, and experience with SAP. Benefits Joining New World Rototuna offers more than just a job; it provides a solid career path. You will benefit from: - Full-time hours (minimum 40 hours) and competitive remuneration ($28-$32 per hour). - A supportive Owner-Operator and leadership team that values your expertise. - The opportunity to shape and grow a crucial department while enjoying a level of autonomy. - Ongoing leadership development and training opportunities. - A close-knit culture where every team member has a voice. This is a unique opportunity to leverage your deli leadership experience in a store that values quality, culture, and customer service. You will be empowered to lead with confidence and will have the support to achieve success. If you are ready to take on your next leadership challenge, we encourage you to apply now and embark on a journey where you can truly make a difference every day. Please note that applicants must be New Zealand citizens, residents, or hold a valid work visa. Only those who meet the job criteria will receive a response.