Roster Officer - Corporate

Corporate Office, Christchurch 1.0 FTE (40 hours a week), Permanent Role Monday to Friday 8:30 AM - 5:00 PM Health New Zealand | Te Whatu Ora is committed to the principles of Te Tiriti o Waitangi and aims to serve all New Zealanders effectively. About the Company At Health New Zealand | Te Whatu Ora, we prioritize providing excellent healthcare services to the people of New Zealand. Our organization values diversity and inclusivity, which enhances our ability to understand and serve our communities effectively. We encourage applications from all backgrounds, including Māori, Pacific, disabled, and rainbow communities. About the Role Our Rostering Support team plays a crucial role in the Human Resource Shared Services (HRSS) family. This team is dedicated to supporting the largest workforce in the South Island, ensuring that our staff is paid accurately and on time. We pride ourselves on our hardworking and dedicated approach, always placing our staff at the center of our efforts. Key responsibilities for this role include: - Providing essential support and advice to our managers. - Translating work data into accurate wage calculations. - Serving as the gatekeeper for quality payment data. In addition to daily responsibilities, you will also participate in various projects and initiatives, such as: - Collaborating with colleagues and staff to review and improve operational procedures. - Training and supporting our people leaders and roster transactors. - Ensuring compliance with relevant legislation. - Prioritizing work effectively. - Providing information for audits. This role is classified under National Band 3 as part of the Administration and Clerical Pay Equity Claim settlement. For more details on the pay equity settlement, please visit the Administration and Clerical Pay Equity page on our website. About the Team You will be joining a team of nine dedicated specialists who foster an inclusive, friendly, and supportive environment. As a Roster Officer, you will report directly to the Rostering Support Team Leader. Our office is located in Christchurch City Centre, and there may be opportunities for occasional remote work and flexible hours. About You To thrive in this role, you should be comfortable navigating a complex, diverse, and fast-paced work environment. We are looking for a resilient, driven individual who can work well under pressure and meet deadlines while maintaining high accuracy. An energetic problem solver with a keen eye for detail will excel in this position. A commitment to delivering excellent customer service is essential. You will work with complex reports, so an intermediate knowledge of systems and reporting tools is necessary. Familiarity with employment agreements and payroll processes is ideal, along with experience in the health sector or other large 24/7 organizations. Your skills should include: - Being a team player who values diversity and enjoys collaboration. - Proficiency in Microsoft Office (Excel, Word, Outlook). - A basic understanding of payroll mechanics. - Strong problem-solving and conflict resolution abilities. - Accurate data entry and excellent attention to detail. - The capability to meet tight deadlines. - A focus on customer service. How to Apply If you are interested in this opportunity, please submit your application through our online careers portal by Friday, 15th August. Should you have any questions about the role, feel free to contact Nila at nila.gopal@TeWhatuOra.govt.nz. Please note that we will be reviewing applications and conducting interviews on a rolling basis, which may result in the position closing before the listed deadline. We encourage you to apply as soon as possible if you are interested in joining our team.