Receptionist/Adminis | Hillmorton Health Campus

About the Company Health New Zealand | Te Whatu Ora is dedicated to delivering exceptional healthcare services to all New Zealanders. Our commitment to the principles of Te Tiriti o Waitangi guides us in building a health system that is inclusive and equitable. We are proud to foster a diverse workforce that reflects the communities we serve, and we encourage applications from Māori, Pacific, disabled, and rainbow communities. About the Role We are currently seeking a highly organized, professional, and friendly Receptionist/Administrator to join our team at the Child, Adolescent, and Family (CAF) Mental Health Service at the Hillmorton Health Campus in Christchurch. This permanent, part-time position involves working 28 hours per week. In this essential role, you will provide high-quality secretarial, reception, and administrative support to the Clinical Manager and the wider CAF team. As the first point of contact for many clients and stakeholders, you will be instrumental in ensuring the smooth operation of our service. This position has been mapped to National Band 4/Profile 4A as part of the Administration and Clerical Pay Equity Claim settlement. For more information about this settlement, please visit the PSA National Health Administration Collective Agreement on the Te Whatu Ora website. Key Responsibilities You will be responsible for delivering confidential secretarial support, including audio and copy typing, preparing correspondence, and compiling reports. Your duties will also include maintaining effective filing systems, managing stationery and mail, and accurately recording and distributing minutes while adhering to policy guidelines. In addition, you will coordinate team and clinician appointments, manage diaries, and ensure that necessary materials are available for meetings. Providing professional front-line reception and telephone support with a warm and courteous manner is essential. You will communicate effectively with clinicians, consumers, whanau, and external providers, supporting quality service delivery by maintaining patient management systems, contributing to audits, and identifying opportunities for improvement. Furthermore, you will assist with onboarding new staff, collecting statistics, providing administrative support for IT systems, and facilitating compliance prompts for clinicians. About You To be successful in this role, you should have a relevant secretarial or administrative qualification (such as TCB Stage I or NZ Certificate Stage I) and/or at least five years of experience in a receptionist or secretarial position. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access) is required, along with excellent word processing skills (minimum 70 w.p.m.) and a high level of accuracy. You should demonstrate the ability to manage a busy workload with minimal supervision and strong attention to detail. Strong interpersonal skills are essential, enabling you to work effectively with individuals of all ages and backgrounds. A current full driver’s license is also required. Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we believe in providing excellent healthcare for our communities. We value diversity and inclusivity in our workforce, as it allows us to better understand and meet the needs of the people we serve. How to Apply If you are interested in this role, please click "apply now." All applications must be submitted through our online careers portal. For any questions about the position, feel free to contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz. We will review applications as they are received and may begin the recruitment process before the closing date of this advertisement.