Powertools Team Member - Mitre 10 MEGA Hornby

About the Company Mitre 10 MEGA Hornby is a thriving, family-owned business located in Christchurch. We are dedicated to providing exceptional customer service to every customer, every time. As we continue to grow, we are looking to expand our team with individuals who share our commitment to quality and service. About the Role We are currently seeking a part-time Powertools Team Member. This position is ideal for someone with experience in a retail environment and a passion for power tools and related products. The role involves creating memorable shopping experiences for our customers and ensuring they feel supported throughout their visit. The ideal candidate will possess the following qualities: - Experience in retail or familiarity with power tools - A strong commitment to customer service excellence - Ability to manage multiple tasks effectively - Physical fitness and capability to handle lifting and movement without restrictions - Proficiency with technology or a willingness to learn - A natural inclination towards punctuality, reliability, and honesty The primary responsibilities of this role include: - Crafting exceptional experiences for our customers, making their shopping journey simple, enjoyable, and memorable. - Creating moments of surprise and delight that help customers feel valued and supported. - Leveraging your passion for home improvement to assist customers with their project needs. - Ensuring every customer feels welcomed by acknowledging them, facilitating connections with the right experts, and focusing on their positive experience throughout their visit. Requirements - Relevant retail experience or knowledge of power tools - Strong customer service skills - Ability to multitask effectively - Physical fitness for handling products - Comfort with technology or a desire to learn - Dependability and honesty Benefits - Free on-site parking - Work-life balance with part-time hours - 25.5 hours per week, scheduled from Sunday to Tuesday - Excellent employee purchase privileges This role reports to the Head of Powertools and is part of a passionate team working on a fixed roster basis. We believe this is a fantastic opportunity to join a rapidly developing business where our team members are valued and have significant opportunities for career progression. If you are interested in advancing your career with us, please submit your cover letter and CV through our website.