Account Manager- Landscaping & Horticulture

About the Company We are a forward-thinking company dedicated to providing innovative landscaping and specialized horticultural products. Our commitment to quality and customer service drives our success, and we are currently seeking an enthusiastic and proactive Account Manager to join our team. About the Role In this full-time, hands-on position based in the Canterbury region, you will play a pivotal role in expanding our market presence. You will work directly with landscapers, councils, developers, and resellers, offering expert advice, on-site support, and customized solutions that enhance the effectiveness of their projects. This permanent role offers a competitive pay rate of $40 to $50 per hour, depending on experience. Key Responsibilities As an Account Manager, you will be responsible for: - Identifying and connecting with new customers while strengthening relationships with existing clients. - Monitoring market trends, competitor activities, and customer needs, and sharing insights with our team. - Conducting regular client visits to establish and pursue new selling opportunities. - Assessing customer requirements and providing tailored technical product recommendations. - Preparing quotes, negotiating terms, processing orders, and managing contracts efficiently. - Coordinating product delivery, installation, and service support to ensure smooth implementation. - Following up post-sale to ensure customer satisfaction and promptly resolving any issues. - Maintaining accurate sales records and reporting, including tracking business expenses. - Assisting with warehouse coordination and logistics, including stock checks, order dispatch, and ensuring timely deliveries to customers. - Representing the company at site visits, trade shows, and industry events. Requirements We are looking for candidates who possess: - A minimum of 2 years of experience in horticulture, landscaping, construction supply, procurement, warehouse/logistics, or related industries, with proven exposure to industrial or horticultural products. Alternatively, a relevant qualification in management, business administration, or procurement will be considered. - Strong technical product knowledge, gained through hands-on product handling, procurement sourcing, or supplier liaison. - Excellent communication skills and strong problem-solving abilities. - A highly organized approach, capable of managing multiple accounts and projects simultaneously. - A current driver’s license and willingness to travel regularly for customer visits. Benefits Joining our team means engaging in a role that blends technical expertise with relationship-building to deliver meaningful solutions for our customers. You will have the opportunity to contribute significantly to the growth of our business, support our clients, and influence the future of landscaping and horticultural projects. We look forward to welcoming you to our team.