Inpatient Receptionist

About the Company At Health New Zealand, located at 183 Pembroke Street, Waikato Hospital in Hamilton, we are committed to providing exceptional healthcare to the people of New Zealand. Our team values diversity and inclusiveness, ensuring we can effectively understand and serve our community. We encourage applications from individuals across our diverse Māori, Pacific, disabled, and rainbow communities. About the Role We are currently seeking an experienced Receptionist to join our Inpatient Receptionist team on a permanent part-time basis, requiring 16 hours per week. In this role, you will play a vital part in delivering both reception and administrative support in a bustling environment. The ideal candidate will possess a methodical approach, exceptional organizational skills, and a flexible mindset, along with a genuine desire to be a supportive team member. Excellent customer service skills are essential, as you will be the first point of contact for patients and visitors. On a daily basis, your responsibilities will include: - Welcoming patients and visitors - Answering phone inquiries and liaising with the medical team - Capturing data related to patient flow - Assisting patients with the completion of necessary forms and documentation - Maintaining a clean and calm reception area in a busy setting About the Service The Inpatient Receptionist team is dedicated to managing front desk operations within the wards. This includes greeting, admitting, discharging, and transferring patients, as well as maintaining patient records. Your role will be crucial in ensuring the smooth operation of the reception area, while providing essential support to our healthcare staff. Our success is driven by our commitment to the care of patients and their whānau. About You To be considered for this position, you should possess the following skills and experience: - Excellent communication skills - Strong customer service focus - Ability to work both autonomously and as part of a team - Office skills, along with previous clerical and hospital experience - Excellent time management and organizational capabilities Working at Health New Zealand Health New Zealand | Te Whatu Ora is committed to fostering a diverse and inclusive workforce to enhance our ability to serve the community effectively. How to Apply To apply for this position, please click 'Apply online' or visit our Waikato Careers website. All applications must be submitted through our online careers portal by 11:59 PM on June 18, 2025. If you have any questions regarding the role, please reach out to Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz. We will review applications as they are received and may begin the recruitment process before the closing date.