Duty Manager

About the Company Welcome to Star Group, Aotearoa's largest hospitality group, home to a vibrant community of venues across New Zealand. Our mission is straightforward: to deliver the best of New Zealand hospitality to our people and local communities. About the Role We are currently seeking four Duty Managers to join our Auckland team. If you thrive in a fast-paced environment, enjoy working with people, and are ready to lead by example, we encourage you to explore this opportunity. Requirements - A minimum of three years of hospitality experience, with a strong ability to lead a team while ensuring compliance with New Zealand Liquor Licensing laws. - A current LCQ (Liquor Control Qualification) and Manager’s Certificate. - Proven confidence in managing shifts and adhering to compliance with NZ liquor regulations. - Flexibility to work across a seven-day roster, including weekends. - A genuine passion for creating outstanding customer experiences. - Excellent communication skills, strong attention to detail, and the capability to coach and support others. Responsibilities - Supervise daily operations and lead the team during all service periods. - Maintain compliance with NZ liquor licensing laws and health and safety regulations. - Focus on wage and cost of goods (COG) targets to enhance profitability and ensure staffing aligns with sales activity. - Handle opening and closing procedures, cashing up, and completing operational reports. - Actively support team development and provide service training. - Engage with guests, manage complaints, and ensure the venue upholds high standards of presentation and service. - Contribute to achieving venue targets, team incentives, and company initiatives. Benefits - Competitive hourly wage ranging from $27 to $30, with a minimum of 30 hours per week. - Opportunities for real career development and support from a people-first hospitality brand. - A fun and connected workplace where we empower our team members to thrive. If you feel this role aligns with your skills and aspirations, we invite you to apply now and become part of a proudly Kiwi-owned company that values what we do and the people we work with. Applications close: 4 August 2025.