Customer/Service Person - 25hrs pw (3 days pw)

About the Company At Hirepool, we are a leading provider in the hire industry, dedicated to delivering exceptional service and support to our customers. Our team in Wanaka is currently seeking a motivated and enthusiastic Part-Time Customer Service Person to join us. We pride ourselves on creating a supportive environment where team members can grow and develop their skills. About the Role In this part-time position, which offers 25 hours per week ideally from Thursday to Saturday, you will play a vital role in ensuring our equipment is ready for hire. Your responsibilities will include providing knowledgeable advice and support to customers both over the phone and in-branch regarding the appropriate equipment for their projects. We understand that not everyone comes with prior industry experience, so we are committed to providing ongoing training and development opportunities, including endorsements for operating forklifts, diggers, rollers, and scissors lifts. All we require is a positive attitude and a willingness to work collaboratively as part of our team. If you have any questions about the role, please feel free to reach out to our Branch Manager, Pukar Neupane, at 027 431 4337. What You'll Learn - How to effectively address customer inquiries and create contracts - How to advise on the appropriate tools and machinery for various jobs - How to service a wide range of hire equipment - How to prioritize safety for both yourself and our customers What You Need - Ideally, a full driver's license (additional Classes and Endorsements are a plus) - Basic to intermediate computer skills - A positive, can-do attitude Benefits We offer an attractive package of benefits, including enhanced employer contributions to Kiwisaver, flexible working arrangements, and company-funded life insurance. To learn more about what we do, please visit our website at www.hirepool.co.nz. You can also find more information about our vacancies and employment benefits at https://hirepoolcareers.co.nz/Vacancies. To apply for this position, please go to https://hirepoolcareers.co.nz/Vacancies and enter the reference code: 6768899. We look forward to hearing from you!