Maintenance Manager

About the Company The Hermitage Hotel is a premier destination nestled in the breathtaking Aoraki/Mount Cook National Park. Our property features 255 guest rooms, approximately 175 staff rooms, and five dining outlets, all set against a stunning backdrop. We pride ourselves on delivering exceptional service and maintaining high standards throughout our extensive facilities. About the Role We are seeking a Maintenance Manager to lead our multi-trade maintenance team, ensuring 24/7 maintenance coverage for our expansive property. This role will report directly to our onsite Project Manager and involves a diverse range of responsibilities, including team leadership, task management, work prioritization, online administration, and hands-on trade work. The ideal candidate will possess a guest-focused mindset, extensive experience in managing trades, and a passion for continuous improvement in both processes and service delivery. What You Will Be Doing In this position, you will be responsible for: - Leading the maintenance team to deliver uninterrupted service, which includes recruitment, onboarding, performance management, and scheduling. - Triage jobs and manage planned maintenance tasks across our hotel rooms, motels, lodge, and staff accommodation. - Ensuring that all electrical, plumbing, HVAC, and mechanical systems are maintained in accordance with departmental standard operating procedures. - Upholding a high standard of health, safety, and hygiene across the property. - Collaborating with key stakeholders, including the Department of Conservation, contractors, and suppliers. What You Will Bring to the Role We are looking for candidates who have: - Experience in managing trades and maintenance work, both preventative and reactive. - Trade experience as a plumber, builder, electrician, engineer, or site manager. - Prior experience in property maintenance, preferably in a commercial setting. - A full, clean New Zealand Driver's License or an equivalent international license. - Flexibility and adaptability, with the ability to prioritize tasks effectively. - Proficiency in using online technology for scheduling, document management, and related tasks. The Role and Benefits This is a full-time, permanent position requiring a minimum of 80 hours per fortnight. The annual salary for this role ranges from $90,000 to $110,000, depending on experience. By joining us, you will have the opportunity to live in the heart of Aoraki/Mount Cook National Park, surrounded by world-class views. We offer affordable onsite accommodation that includes Wi-Fi and power. After eight weeks of service, you will enjoy free access to Hermitage Hotel activities and generous food and beverage discounts from your first day. Additionally, you will receive exclusive discounted hotel stays for friends and family after your initial eight-week period. We look forward to welcoming a dedicated Maintenance Manager to our team at The Hermitage Hotel.