Client Manager - Auckland

About the Company At Trade Me, we are dedicated to connecting New Zealanders, helping them create the lives they desire. Whether it involves significant decisions like finding a home, a job, or a vehicle, or simpler tasks like locating the perfect bedside table or selling unused items, our vision is to be the first place Kiwis turn to. We take pride in our Trade Me Motors platform, which is Aotearoa's most frequented site for buying and selling vehicles. We are currently seeking a Client Manager to oversee and grow a portfolio of dealers in South Auckland. About the Role In this role, you will establish and nurture strong relationships and valuable business partnerships with our clients. You will provide education and tailored solutions that generate value for both clients and our business. As a knowledgeable and passionate ambassador for Trade Me Motors, you will place customer care at the heart of all your interactions. The position involves managing a portfolio primarily consisting of clients based in South Auckland, and it will require regular travel within your designated territory. Key Responsibilities - Travel within your territory to manage and grow effective relationships with clients in your portfolio. - Develop and maintain a deep understanding of the market and industry to become a trusted advisor to your clients. - Understand your clients' commercial and business goals to position Trade Me as their preferred partner in achieving these objectives. - Plan and present product solutions that address your clients' specific needs, leveraging qualitative data regarding their business performance. - Identify and implement new business opportunities using our extensive data set, sharing relevant insights based on Trade Me data. - Maintain an organized call cycle using a common-sense approach. - Utilize our CRM system to track all sales, opportunities, and client interactions. - Contribute ideas for continuous improvement and collaborate with our wider teams to implement beneficial changes for Trade Me and our customers. Requirements - A minimum of two years of experience in a similar Account Management role. - A passion for digital advertising and/or experience in the automotive industry is advantageous, although not mandatory. - A driven and energetic attitude focused on achieving excellent results, with the ability to work independently and know when to close a sale. - Strong relationship-building skills with a consultative approach. - Excellent communication skills, capable of articulating ideas simply and clearly, actively listening to others, and confidently sharing insights. - An understanding of data and the ability to use it effectively when presenting to clients, translating complex concepts into understandable terms. Benefits At Trade Me, we believe in providing a supportive work environment, which is why we offer: - Flexibility: We embrace flexible working arrangements, with a guideline for being in the office 60% of the time. We also provide support for a home office setup and a utilities allowance. - Wellness: We care about your physical and mental well-being, offering numerous resources to support you. - Leave: We provide ample leave, including five days of wellness leave each year and ten days of sick leave starting from day one. - Social: We foster a fun and celebratory atmosphere with company-paid lunches on payday, regular Friday gatherings, and annual award celebrations. - Learning: We are committed to your growth from day one, offering on-the-job training, formal education, and mentoring opportunities. We understand that some candidates may hesitate to apply if they do not meet every requirement. If you are excited about this opportunity, we encourage you to submit your resume along with a brief cover note explaining your interest. Trade Me is an INZ accredited employer. We value diversity and promote a flexible workplace where everyone is encouraged to reach their potential.