Administrator Housing Support - Rotorua

About the Company At Kāinga Ora, we have a vital role in transforming housing choices and outcomes across New Zealand. Our mission is to create homes and communities that enable New Zealanders to thrive. We are dedicated to making a positive impact in the lives of citizens, and we believe that through thoughtful planning and purposeful action, we can build the future of Aotearoa. We are passionate about our responsibilities, including being a trusted partner for Māori and iwi, and we are committed to protecting and enabling their rights and aspirations in line with Te Tiriti o Waitangi. About the Role We are currently seeking a full-time Administrator for Housing Support to join our Rotorua office on a fixed-term basis until May 2026. In this role, you will be instrumental in providing efficient and proactive administrative services that ensure the smooth operation of our office. As the first point of contact for customers visiting our office, you will handle customer communications and queries while providing essential internal administrative support. You will work closely with a dedicated team of customer-facing professionals to ensure our people and customers are well supported and set up for success. Requirements To be successful in this role, you should be proactive, flexible, and well-organized, with the ability to structure your work logically. Your cultural awareness will be key in aligning with our customers' aspirations and preferences, particularly when working with Māori and Pasifika communities. Strong interpersonal and communication skills are essential, along with the ability to remain calm and resilient in high-pressure situations. You should also possess a sound understanding of confidentiality and know when it is appropriate to share information. While prior experience in an administrative role within a busy office environment is highly desirable, a current, clean, and full New Zealand driver's license is a requirement. Benefits We offer a competitive annual salary of $66,834, along with five weeks of annual leave (pro rata) and a comprehensive benefits package that includes various insurances and opportunities for career development. For more details on our benefits, please visit our website. At Kāinga Ora, we are committed to ensuring you have the tools and support needed for success. We prioritize your health and work-life balance, and we support your personal and career development through on-the-job learning, training courses, secondments, and study opportunities. Our Values Our values are at the heart of our organization and guide our daily work. These values include: - Manaakitanga - People at the Heart - Mahi Tahi - Better Together - Whanake - Be Bold - Tūhono mai - Join us To apply for this role, please follow the online application process at our careers page. If you have any questions or would like to have a confidential discussion, feel free to reach out via email. Please note that we are currently undergoing changes, and preference will be given to internal applicants whose substantive roles have been confirmed as disestablished. Applications will close on Sunday, June 1, 2025. We value diversity and are committed to fostering an inclusive and respectful environment. We welcome applicants from all walks of life and appreciate the diverse experiences that each individual brings to our organization.