Description
About the Company
We are a dynamic and expanding travel team dedicated to creating memorable experiences for our clients. Our mission is to provide personalized travel planning services that cater to individual preferences and needs. As we continue to grow, we are looking for talented individuals who share our passion for travel and customer service.
About the Role
We are seeking an enthusiastic and organized Remote Trip Coordinator to join our team. In this role, you will be responsible for planning and organizing client trips from start to finish, ensuring each travel experience is smooth and personalized. This position is ideal for someone who enjoys planning, has a keen eye for detail, and takes pleasure in helping others create unforgettable journeys, all while working remotely.
Key Responsibilities
Trip Planning and Design: You will work closely with clients to understand their preferences, needs, and travel goals, creating customized itineraries that meet or exceed their expectations.
Booking Management: You will coordinate and manage reservations for transportation, lodging, tours, excursions, and other travel services.
Client Communication: As the primary point of contact for your clients, you will provide updates, answer questions, and handle any changes or emergencies that may arise during their trips.
Vendor Coordination: Collaborating with travel suppliers and service providers will be essential to securing the best experiences and rates for your clients.
Documentation: You will prepare and deliver complete travel documents, including itineraries, booking confirmations, travel tips, and destination information.
Quality Assurance: It will be your responsibility to double-check all trip details to ensure accuracy and client satisfaction.
Travel Expertise: Staying informed about travel trends, restrictions, and destination insights will help you guide and advise clients effectively.
Requirements
- Prior experience in travel coordination, hospitality, or customer service is a plus.
- Excellent communication and interpersonal skills are essential.
- You should be highly organized and able to manage multiple client itineraries simultaneously.
- Proficiency with online booking tools and comfort with digital communication platforms is important.
- We seek self-motivated and reliable individuals who can work independently in a remote setting.
- A passion for travel and helping others plan memorable trips is a must.
- Bilingual skills are a bonus but not required.
Benefits
- This is a 100% remote opportunity with flexible work hours.
- You will have access to industry-leading travel training and certifications.
- Enjoy exclusive travel perks and discounts.
- Join a collaborative, supportive team environment focused on growth and success.
We look forward to welcoming a new member to our travel team who shares our commitment to creating exceptional travel experiences.
To Apply
If this role is of interest, please Apply Now and submit your updated CV by following the link.
Please note: To be considered for this position, you must be eligible to work in New Zealand, with valid work rights.
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