Roster System Advisor - Fixed Term

About the Company At Te Whatu Ora, Waitemata, we are committed to delivering exceptional healthcare services for the people of New Zealand. Our workforce, comprising 10,000 staff members, is supported by the UKG Pro Workforce Management system, locally referred to as Mahi e Taea. Our dedicated team is responsible for monitoring, maintaining, and managing the rostering system while also providing support and training to our users. We take pride in being passionate system professionals, ensuring that we offer the best possible support and expertise as subject matter experts in our field. About the Role We are excited to announce a fixed-term opportunity for a Roster System Advisor to join our dynamic and enthusiastic team. In this role, you will be instrumental in providing first-line support and training for our workforce, working closely with the payroll team. We are looking for someone with scheduling skills and roster knowledge, as well as strong coordination abilities within a fast-paced healthcare environment. Ideally, you will have prior experience in a similar role and be capable of multitasking and adapting to a changing environment. A background in nursing, system support, training, or payroll would be advantageous. While experience in a healthcare setting is desired, it is not essential. In this position, you will act as the first point of contact for our users across the organization. Your responsibilities will include offering functional support, managing change, and delivering training sessions and workshops for end-users. Additionally, you will handle administrative and maintenance tasks essential for the successful operation of our system and service. Requirements We are seeking a motivated individual with strong interpersonal skills and an open, collaborative communication style. The ability to work effectively under pressure and to multitask is crucial. You should possess a keen eye for detail and be technically savvy, with a proactive approach to enhancing processes and embracing new system advancements. A significant aspect of this role will involve supporting users at various levels with scheduling and timekeeping activities, ensuring a positive user experience throughout. Benefits Working at Health New Zealand | Te Whatu Ora means being part of an organization that values diversity and inclusivity. We believe that a diverse workforce allows us to better understand and serve our community. We welcome applications from candidates from diverse Māori, Pacific, disabled, and rainbow communities. How to Apply To apply for this position, please click on 'apply now.' All applications must be submitted through our online careers portal. The job code for this position is WDHB20308, and the closing date for applications is August 7, 2025.