Customer/Service Person (32 hours per week)

About the Company At Hirepool, we are a leading provider in the hire industry, committed to delivering exceptional service and support to our customers. Our team in Greymouth is dedicated to ensuring our equipment is always in top condition, allowing our clients to complete their projects successfully. We believe in investing in our people and providing opportunities for professional growth. About the Role We have an exciting opportunity for a Customer/Service Person to join our team, working 32 hours per week from Wednesday to Saturday. In this role, you will play a vital part in ensuring our equipment is fit for hire, which is essential to our operations. You will also provide valuable advice and support to customers both over the phone and in-branch regarding the right equipment for their projects. We value a positive, can-do attitude and a willingness to be a team player. While prior industry experience is not necessary, we will support your training and development on the job as you grow your skills and experience in this field. If you have any questions about the position, please feel free to reach out to our Branch Manager, Craig Lindsay, at 027 668 0307. Requirements To be successful in this role, you should ideally possess the following: - A full driver's license; additional classes and endorsements are an advantage - Basic to intermediate computer skills - Availability to work a Wednesday to Saturday roster - A positive, can-do attitude What You'll Learn In this position, you will gain valuable experience and skills, including: - How to effectively respond to phone inquiries and create customer contracts - How to provide advice on the appropriate tools and machinery for various jobs - How to service a diverse range of hire equipment - How to prioritize safety for yourself and our customers Benefits We offer a comprehensive benefits package that includes: - Ongoing training and development opportunities, including endorsements for forklifts, diggers, rollers, and scissors lifts - A 4% employer contribution to Kiwisaver, increasing to 6% based on length of service - Free staff hire in our DIY fleet - Flexible working arrangements - Company-funded life insurance To learn more about us and explore our vacancies, please visit our website at www.hirepool.co.nz and check out our careers page at https://hirepoolcareers.co.nz/Vacancies. To apply for this position, please go to https://hirepoolcareers.co.nz/Vacancies and enter reference code: 6798491. We look forward to hearing from you.