Automotive Finance and Insurance Manager

About the Company At Portage Cars Ltd, we pride ourselves on being one of New Zealand's leading used vehicle dealer groups. With a diverse inventory of over 600 vehicles across eight branches nationwide, we are committed to providing our customers with an easy, stress-free car buying experience. Our focus is on making the process enjoyable for everyone involved. About the Role We are excited to announce an opportunity for a Vehicle F&I Business Manager to join our Christchurch branch. In this role, you will be instrumental in enhancing the profitability of our dealership by offering finance and insurance products and services to our valued customers. Your primary responsibility will be to ensure a seamless experience for both the customers and the business. Customer satisfaction is a cornerstone of our operations at Portage Cars, and understanding our customers' needs is essential to this role. Requirements We are looking for candidates who possess the following qualities: - A positive 'can-do' attitude - An understanding that processes are key to success - A commitment to providing exceptional customer service and delivering the best experience possible - A passion for the automotive industry and a genuine desire to assist customers with their needs - Previous experience in automotive finance and insurance is advantageous, but relevant finance experience will also be considered - A driven and ambitious mindset, with a desire to work hard, achieve success, and contribute positively to the team environment To thrive in this role, you should be able to: - Build strong rapport with customers, understanding their needs to support them through the decision-making process - Utilize your skills and the resources we provide to exceed performance targets - Demonstrate discipline and enthusiasm in following up on inquiries and working through every lead - Maintain a customer-centric approach while keeping the best interests of the business in mind - Ensure that the customer experience at Portage Cars is delightful, managing the finance and insurance process with high levels of customer satisfaction Benefits At Portage Cars, we are driven by people, not pressure. We offer real opportunities for growth and success without the hassles often found in the industry. If you believe you have what it takes to be a part of our winning team, we would love to hear from you. Please click "apply now" and submit your application, quoting Reference Number 13056.