Customer/Service Person

About the Company At Hirepool, we pride ourselves on being a market leader in the equipment hire industry. Our focus is on providing exceptional service to our customers while ensuring our team members have opportunities for growth and development. We are currently looking for enthusiastic individuals to join our team in Greymouth. About the Role We have an exciting opportunity for a Customer/Service Person to join our team. In this role, you will be responsible for ensuring our equipment is ready for hire, which is a crucial aspect of our operations. You will assist customers both over the phone and in-person, providing them with expert advice on the right equipment for their projects. We value a positive, can-do attitude and teamwork, so we encourage applicants who are eager to learn and contribute wherever needed. While prior industry experience is not essential, we will support your training and development on the job. What You’ll Learn In this position, you will gain valuable skills, including: - How to effectively answer phone inquiries and generate customer contracts - How to advise customers on the appropriate tools and machinery for various tasks - How to service a diverse range of hire equipment - How to maintain safety standards for yourself and our customers Requirements To succeed in this role, you will need: - A Full Driver Licence (additional Classes and Endorsements are advantageous) - Basic to intermediate computer skills - Willingness to work a rostered schedule, as our branch operates six days a week - A positive, proactive attitude Benefits We offer a comprehensive benefits package, which includes: - Ongoing training and development opportunities, including endorsements for forklifts, diggers, rollers, and scissors lifts - Free staff hire from our DIY fleet - A 4% employer Kiwisaver contribution (increasing to 6% based on length of service) - Flexible working arrangements - Company-funded life insurance If you have any questions, please feel free to reach out to our Branch Manager, Craig Lindsay, at 027 668 0307. To learn more about us, please visit our website at www.hirepool.co.nz. To explore our current vacancies and employment benefits, go to https://hirepoolcareers.co.nz/Vacancies. To apply for this position, please visit https://hirepoolcareers.co.nz/Vacancies and enter the reference code: 6782816. We look forward to hearing from you!