Telecommunications Operator

Telecommunications Operator, New Plymouth Hospital, Casual We are currently seeking a motivated and energetic team player to join our team at the Call Centre, which serves as the central hub of New Plymouth Hospital. This casual position is available as needed, offering flexibility and the opportunity to contribute to our healthcare services. Health New Zealand | Te Whatu Ora is committed to the principles of Te Tiriti o Waitangi and aims to create a health system that serves all New Zealanders effectively. About the Role In this role, you will be responsible for a variety of important functions, including: - Communication and customer service - Hospital emergency response coordination - Administrative tasks - Alarm monitoring - Handling patient and general inquiries - Upholding the principles of Tino Rangatiratanga - Adhering to health and safety regulations For a detailed overview of the position, please refer to the position description. About the Team/Service/Location Our team consists of 16 diverse and dynamic individuals who work together to ensure the delivery of smooth and efficient services to the hospital and the wider Taranaki community. If you would like to learn more about living and working in Taranaki, additional information is available. About You We are looking for candidates who meet the following criteria: - Previous experience in administration within a healthcare setting is preferred. - Strong oral communication and proven customer service skills are essential. - Proficiency in computer applications, such as MS Word and Excel. - Ability to work well under pressure and manage varying workloads. - Willingness to learn new skills. - Availability to work all shifts. - A good sense of humor and a collaborative spirit, with a desire to work in a vibrant environment. Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we are dedicated to providing excellent healthcare services to the people of New Zealand. We value a diverse and inclusive workforce, which enables us to better understand and serve our community. We encourage applications from individuals representing our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply If you are interested in applying for this position, please click 'apply now.' All applications must be submitted through our online careers portal by 25th July 2025. If you have any questions regarding the role, please contact Lorraine Hopkins, Call Centre Team Leader, via email at Lorraine.Hopkins@tdhb.org.nz. We will review applications as they are received and may proceed with the recruitment process prior to the closing date of this advertisement.