Customer/Service Person (6 months Fixed Term)

About the Company We are a leading company in the hire industry, dedicated to providing top-quality equipment and exceptional service to our customers. Our commitment to employee development and a supportive work environment makes us an ideal place for individuals seeking to grow their careers. About the Role We have a Fixed Term opportunity for a Customer/Service Person based in Timaru to cover parental leave until December 20, 2025. This position is well-suited for someone on a Working Holiday Visa who enjoys working with tools and machinery. We are looking for a candidate who is enthusiastic about delivering excellent service to our customers and is eager to develop their skills further. As a Customer/Service Person, your primary responsibilities will include ensuring our equipment is ready for hire, which is a crucial part of our operations. You will provide advice and support to customers both over the phone and in-branch, helping them select the right equipment for their projects. While prior industry experience is not a requirement, we seek individuals with a positive, can-do attitude and a willingness to contribute as part of a team. If you have any questions, please feel free to reach out to our Branch Manager, Nick Geary, at 027 801 0298. What You Will Learn - How to effectively respond to phone queries and create customer contracts - How to provide guidance on selecting the appropriate tools and machinery for various jobs - How to service a diverse range of hire equipment - How to maintain safety for yourself and our customers What You Need - Ideally, a Full Driver Licence (other classes and endorsements are advantageous) - Basic to intermediate computer skills - Willingness to work on a rostered basis - A positive, can-do attitude Benefits We offer a comprehensive benefits package, including an enhanced employer Kiwisaver contribution, flexible working arrangements, and company-funded life insurance. To learn more about our company and view our current vacancies, please visit our website at www.hirepool.co.nz and for employment benefits, check out https://hirepoolcareers.co.nz/Vacancies. To apply for this position, please go to https://hirepoolcareers.co.nz/Vacancies and enter the reference code: 6764669.