Credit Control Assistant & Administrator

About the Company The Information Management Group (TIMG) specializes in providing secure information management solutions to businesses and government agencies across New Zealand. With over 30 years of industry experience, we offer a range of services that enable our clients to transform, manage, or securely dispose of their business information. Trusted by more than 15,000 organizations throughout Australasia, TIMG is a wholly New Zealand-owned company, supported by the robust heritage of Freightways. About the Role We are currently seeking a dedicated individual to join our team at our Ngauranga site. In this permanent full-time position, you will manage your own ledger of larger clients, engaging in a variety of tasks that encompass administration and customer service support across the branch. Applicants must be New Zealand residents or citizens. Your responsibilities will include: - Daily management of ledgers - Monitoring customer accounts - Preparing monthly reports for both internal and external stakeholders - Ensuring compliance with debt collection processes - Conducting revenue audits - Maintaining regular contact with clients via phone and email - Supporting the Operations Manager, Administration team, Customer Service Representatives, and wider team What We Are Looking For To thrive in this role, you should have prior experience in credit control, along with strong communication skills and a genuine commitment to delivering exceptional customer service. We are looking for someone who is highly motivated, results-oriented, and capable of managing multiple priorities with professionalism and confidence. Key qualifications include: - Proficiency in using database systems - Strong organizational and time management skills - A self-starter with a 'can-do' attitude and a flexible approach - Ability to work autonomously and communicate effectively with a diverse range of individuals - A strong commitment to health and safety standards Benefits This is an excellent opportunity to join a motivated, passionate, and diverse team. We value outstanding performance and reward your contributions while promoting a healthy work-life balance. The role offers a competitive salary, along with access to discounted medical insurance, an Employment Assistance Programme (EAP), and recognition for your service. Come and Join Us! If you are interested in this opportunity, we encourage you to apply. We look forward to hearing from you.