Support Worker

About the Company At Pathways, we are a leading mental health and addiction service in Aotearoa, dedicated to empowering individuals to lead fulfilling lives within their communities. We prioritize mental health and aim for overall well-being, nurturing strong whānau connections. Our commitment to personalized support is embodied in our "whatever it takes" spirit. About the Role We are currently seeking an experienced support worker to join our 24/7 crisis respite team in Christchurch. This role involves awake night shifts on Friday and Saturday nights from 11 PM to 7:30 AM. In this position, you will provide short-term support to up to five guests who are experiencing mental health distress that makes it difficult for them to remain in their home environment. Guests are referred to us through their GP or mental health service. Your responsibilities will include assisting with everyday tasks such as meal preparation and maintaining a tidy environment, while also offering calm, steady support as guests focus on their well-being. Every shift presents an opportunity to make a significant impact in someone’s life. Additionally, you will: - Focus on individuals’ needs and provide culturally safe practices. - Complete relevant administrative tasks, take thorough notes, and ensure effective handovers to the next shift. - Collaborate with colleagues and support daytime staff with tasks such as cleaning, managing filing systems, and maintaining first aid and emergency kits. About You We are looking for someone who possesses a natural ability for caring and empathy, with a solid understanding of recovery-focused practices that empower individuals to take charge of their own journeys. To be considered for this role, you must: - Hold the Level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognized equivalent. For equivalency information, please visit the Ministry of Health website. - Hold a current and full driver's license. - Have a current comprehensive first aid certificate covering units 6400, 6401, and 6402, or be willing to obtain one within three months of employment. - Demonstrate knowledge of and commitment to the principles of Te Tiriti o Waitangi. Closing date: 19 September 2025. Please note that this advertisement may close earlier if a suitable candidate is found. Benefits We offer a range of benefits to our employees, including: - Increased Kiwisaver employer contribution - A fifth week of annual leave after 12 months of service - Two paid wellbeing days each year - A HealthNow Payment Card, providing $250 annually for health and wellbeing support for you and your whānau - Access to a wide range of discounts through our Perk & Perk Plus employee discounts app - One free meal provided for each awake night shift Contact For further information, please reach out to Binusha Lily Joie, Team Coach, at 027 220 2258 if you have any questions. To learn more about us, visit our website at www.pathways.co.nz. Pathways is committed to promoting healthy lifestyles and actively supports a smoke-free environment. We encourage individuals with lived experience of mental illness and addictions to apply.