Receptionist/Adminis | Hillmorton Health Campus

About the Company Health New Zealand | Te Whatu Ora is dedicated to providing exceptional healthcare services to all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. We strive to create a health system that is inclusive and responsive to the diverse needs of our community. About the Role We are currently looking for a highly organized and motivated Receptionist/Administrator to join our team at the Child, Adolescent and Family (CAF) Mental Health Service located at the Hillmorton Health Campus in Christchurch. This permanent part-time position involves working 28 hours per week. In this essential role, you will provide high-quality secretarial, reception, and administrative support to the Clinical Manager and the wider CAF team. As the first point of contact for many clients and stakeholders, you will play a crucial role in ensuring the smooth operation of our services. This position has been mapped to National Band 4/Profile 4A as part of the Administration and Clerical Pay Equity Claim settlement. For more details on this settlement, please refer to the PSA National Health Administration Collective Agreement available on our website. Key Responsibilities - Deliver confidential secretarial support, including audio and copy typing, preparing correspondence, and compiling reports. - Maintain effective filing systems and manage stationery and mail. - Accurately record and distribute minutes, and maintain templates and Healthlink documents in accordance with policy. - Coordinate team and clinician appointments, manage diaries, and ensure all materials are ready for appointments. - Provide professional front-line reception and telephone support with a warm and courteous demeanor. - Communicate effectively with clinicians, consumers, whanau, and external providers. - Support quality service delivery by maintaining patient management systems, assisting with audits, and identifying opportunities for improvement. - Assist with the onboarding of new staff, statistics collection, and administrative support for IT systems and compliance prompts for clinicians. About You To be successful in this role, you should possess a relevant secretarial or administrative qualification (such as TCB Stage I or NZ Certificate Stage I) and/or have at least 5 years of experience in a receptionist or secretarial role. You will need to demonstrate proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access), along with excellent word processing skills (minimum of 70 words per minute) and high accuracy. The ability to manage a busy workload with minimal supervision and strong attention to detail is essential. We value strong interpersonal skills, enabling you to work effectively with individuals of all ages and backgrounds. A current full driver’s license is also required. Working at Health New Zealand At Health New Zealand | Te Whatu Ora, we are committed to creating a diverse and inclusive workforce to better understand and serve our community. We encourage applications from individuals within our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply To apply for this position, please click on the "apply now" button. All applications must be submitted through our online careers portal. If you have any questions regarding the role, please reach out to Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz. We will begin reviewing applications as they are received and may proceed with the recruitment process before the closing date of this advertisement.