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    Duty Manager

    Invercargill, Southland
    Hospitality & tourism, Management
    Permanent, Full time

    Listed 1 day ago

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    Description

    About the Company Murali Enterprises Limited is a reputable business in the retail sector, dedicated to providing exceptional service and high-quality products to our customers. We believe in fostering a positive work environment where teamwork and dedication lead to success. About the Role We are looking for a Duty Manager to assist in the daily operations of our store. This role is essential in ensuring that our business runs smoothly and our customers receive the best service possible. In this position, you will support the store manager and staff in various tasks, including: - Ensuring that customers are served promptly and to a high standard. - Maintaining compliance with the Sale and Supply of Alcohol Act (2012) and adhering to all licensing terms. - Operating cash registers, scanners, and point-of-sale systems. - Promoting current deals and promotions in accordance with liquor regulations. - Recording and reporting on business Key Performance Indicators (KPIs) and recommending actions to support business growth. - Ensuring that the cash till is monitored at all times and that safety measures are followed rigorously. - Addressing customer inquiries and resolving complaints regarding products and services. - Planning work schedules and assigning staff to specific duties. - Training staff on complex sales procedures. - Managing the return of goods effectively. - Ensuring that products are accurately priced and displayed according to their categories. Please note that weekend work is required for this role, and reliable transportation is essential. Requirements for the Role To be considered for this position, candidates must meet the following requirements: - A tertiary qualification or a minimum of one year of relevant work experience. - A valid License Controller Qualification (LCQ). - A positive attitude and a commitment to providing exceptional customer service. - A clean police record, with drug testing conducted if necessary. Benefits The wage for this position is $25 per hour, with a guaranteed minimum of 35 hours of work each week. We offer a supportive work environment and opportunities for professional growth within our company. If you are passionate about customer service and are looking to contribute to a dynamic team, we encourage you to apply for the Duty Manager position at Murali Enterprises Limited.

    To Apply

    If this role is of interest, please Apply Now and submit your updated CV by following the link.

    Please note: To be considered for this position, you must be eligible to work in New Zealand, with valid work rights.

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