Duty Manager

About the Company We are the Invercargill Licensing Trust (ILT), a community-owned organization dedicated to fostering a vibrant Invercargill. With a strong heritage of investing in superior hospitality facilities and supporting community projects, we operate 23 businesses and employ around 650 staff members. Our commitment to the community allows us to distribute profits to over 400 organizations each year, making a meaningful impact on our local area. About the Role We are seeking a Duty Manager to join our team at The Langlands Hotel, a 4.5-star boutique hotel featuring 78 luxurious rooms in the heart of Invercargill. In this role, you will work closely with our Leadership team to ensure the smooth and efficient day-to-day operations of the hotel and its associated areas. Your primary focus will be on maximizing guest comfort and satisfaction. As a Duty Manager, you will assist in supervising and training staff while striving to achieve budgeted profitability across all areas of the hotel. You will also uphold safety, security, hygiene standards, and ensure compliance with the legal requirements set forth in the Sale & Supply of Alcohol Act 2012. Requirements We are looking for candidates who possess the following attributes: - Previous experience in the hotel industry, with proven food and beverage skills. - A current General Manager's License or the ability to obtain one. - Excellent interpersonal skills and the capacity to build rapport with diverse individuals. - The ability to work independently as well as collaboratively within a team, providing clear direction and supervision. - Strong communication skills, with the ability to coach and train staff effectively while ensuring adherence to hotel policies and standards. - Good problem-solving skills with a proactive approach to resolving issues. - A strong desire to advance your career in the hospitality industry. - A professional appearance coupled with a positive attitude, adaptability, and flexibility. Benefits Joining our team presents an opportunity for professional growth within a well-led organization that delivers tangible outcomes for the community. In addition to a rewarding career, Southland offers an exceptional lifestyle. For more information about living in Southland, please visit https://southlandnz.com/live. If you would like to learn more about ILT, please visit our website at http://www.ilt.co.nz. For any confidential inquiries, please reach out to Alannah Tamariki at thelanglands.co.nz. Please note that we are continuously recruiting and positions may be filled at any time. If you are interested in this role or any of our opportunities, we encourage you to submit your application promptly. Skills & Experience - A strong commitment to providing an excellent guest experience. - Solid food and beverage experience. - Proficient computer skills and the ability to learn new systems. - A desire to lead and motivate a team across all areas of the hotel.