Customer Service Assistant

About the Company At Fleetline, we are a diversified automotive and fibreglass retailing and supply business with a rich history spanning over 25 years. Our dedicated team of over 70 professionals works collaboratively with partners across New Zealand, creating a supportive and engaging work environment. About the Role We are currently seeking a self-motivated and enthusiastic individual to join our team in Henderson. In this role, you will be responsible for various customer service tasks, including: - Processing customer orders and data entry - Resolving technical queries from customers - Providing quotations to clients - Greeting and welcoming visitors at our reception area Requirements The ideal candidate will possess the following skills and experience: - Previous experience in a customer service environment is highly desirable - Strong problem-solving abilities - Proficient computer skills, with a capacity to quickly learn new programs - Ability to remain calm under pressure - Excellent multitasking, planning, and prioritization skills - A proven track record of attention to detail and accuracy - An energetic and enthusiastic approach to providing outstanding customer service - Basic knowledge of vehicle technical aspects - Confidence in customer sales and service delivery - A current Full or Restricted driver's licence; a manual licence is an advantage Benefits We offer excellent working conditions and competitive remuneration for the right candidate. If you believe you have the personality and skills we are looking for, we encourage you to apply. Please submit your application through our online application form and reference Number 12262. We look forward to hearing from you.