Service Foreman - Masterton

ARE YOU LOOKING FOR THE NEXT STEP IN YOUR CAREER? About the Company: At Brandt, we pride ourselves on being a world-leading equipment dealer, supported by iconic brands and exceptional service. With dealerships located across Canada, New Zealand, and Australia, we are united by a common goal: to empower our customers' success through practical and reliable equipment solutions. Our customers rely on us for outstanding service and access to industry-leading brands, including John Deere, Giltrap, Kramer, and Duncan. About the Opportunity: We are currently seeking a Service Foreman to join our team at the Masterton branch. In this role, you will play a critical part in monitoring workshop productivity. Your responsibilities will include scheduling jobs for our technicians, ensuring they have the necessary resources to work efficiently, quoting workshop repairs, and optimizing the use of workshop space to meet customer demands. You will work closely with the Service Manager to streamline both field and workshop operations. Additionally, you will have the opportunity to mentor apprentices, providing them with the support and guidance they need to enhance their skills. You will be responsible for: - Assigning jobs and work areas to Service Department employees based on their skills and expertise. - Assisting in the evaluation of incoming repair orders and participating in repairs as needed. - Directing and aiding technicians and apprentices in diagnosing machine issues. - Inspecting and repairing special tools and recommending new tools as necessary. - Communicating customer complaints to the Service Manager or Service Location Manager. - Coordinating and scheduling in-house technician training sessions. - Assisting the Service Manager or Service Location Manager in conducting quarterly safety meetings. - Filling in for the Service Manager or Service Location Manager during their absence. - Arranging and participating in the reconditioning of used equipment and the setup of new equipment. - Providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager. To be considered for this position, you will need the following: - A minimum of 3 years' experience as a Service Technician. - Strong leadership abilities. - Familiarity with John Deere and competitive products. - Effective written and verbal communication skills for both individuals and groups. - Proficiency in standard desktop applications, including Microsoft Office, and internet functions. - A High School Diploma or equivalent experience. - A forklift license is preferred. Benefits: We offer a competitive salary and a positive working environment. As we continue to grow, we provide ample advancement opportunities within the organization. You will also have access to ongoing training and development to further enhance your skills. If this opportunity aligns with your career goals, we encourage you to apply today. Please note that we have multiple roles available across our branches. For a complete list of opportunities, please visit our website: Brandt Careers | Jobs at Brandt.