Alarm Service 2IC

About the Company Argus has been a prominent name in the fire protection industry for over 40 years. We specialize in a comprehensive range of services, including fire system design, installation, and ongoing testing and maintenance of fire systems. Our commitment to excellence and safety has established us as a trusted partner in the field. About the Role We are excited to offer an opportunity for an experienced Alarm Service 2IC to join our Auckland office. This role is ideal for someone ready to advance their career and take on a leadership position within our service business. You will have the chance to take full ownership of the service operations, from engineering technical solutions to ensuring compliance with statutory requirements, all while managing a dedicated team of technicians and delivering exceptional service. In this position, you will be responsible for managing a variety of projects, providing technical support to project managers, and overseeing service work ranging from complex jobs to remedial tasks and fire calls. You will handle multiple jobs related to service work and minor installations, with responsibilities that include forecasting, budgeting, quality assurance, and customer relationship management. We are looking for someone with a strong focus on client relationship management who can effectively resolve any issues or concerns that may arise. Your Background To be successful in this role, you should possess the following qualifications and experience: - A solid understanding of all aspects of health and safety systems. - At least five years of experience in fire alarms, demonstrating proficiency in the field. - Relevant management or coordination experience. - Experience in minor work projects and service-related tasks. - Practical technical knowledge of various fire protection systems, ideally with industry qualifications. - Familiarity with relevant New Zealand standards, the NZ Building Code, and local building compliance regulations. - Strong communication and people management skills. - Proficient computer skills. - A professional, positive attitude and a customer-focused approach. Benefits We offer a range of benefits to support your professional journey: - Ongoing training opportunities to enhance your skills and knowledge. - Excellent career prospects for growth within our organization. - A competitive remuneration package based on your experience. - A company vehicle for work-related travel. - A safe and supportive working environment. If you are interested in this opportunity, please apply now or contact Maz at 027 208 8631 for a confidential discussion without any commitment. Please note that applicants must have New Zealand residency or a valid New Zealand work visa.