Retail Sales Assistant- Christchurch (Full Time)

About the Company At ResMed, we are dedicated to helping people "Awaken their best" by providing solutions that enhance sleep quality. Our New Zealand operation, EdenSleep, has been assisting New Zealanders in achieving better sleep for over 20 years. We invite you to join our dynamic team and make a meaningful impact on the sleep health of many individuals. About the Role We are currently seeking a full-time Sleep Coach to join our Christchurch team. In this unique position, you will leverage your customer service and sales skills to contribute positively to the lives of others. As a Sleep Coach, you will work collaboratively with your colleagues to deliver exceptional customer service while maintaining high standards. Your efforts will help drive revenue, promote business growth, and enhance our market reputation. This role requires a flexible approach, as you will be working on a rotating roster that includes weekends, public holidays, and extended trading hours. Your key responsibilities will include: - Achieving sales targets and making recommendations to enhance service delivery. - Coaching customers through their Sleep Health journey and providing tailored recommendations. - Participating in product knowledge training and staying informed about our offerings. - Following up with clients and preparing reports as required. - Performing general office duties to ensure the clinic remains well-maintained, including stock management and cleanliness. - Checking and maintaining trial equipment for client use. - Communicating effectively with third parties when necessary. Requirements To excel in this role, you should possess the following qualifications and skills: - A minimum of 2 years of experience in a fast-paced retail or customer service environment. - Strong administrative and retail experience, including visual merchandising, point-of-sale operations, and cash management. - A calm demeanor and the ability to demonstrate compassion under pressure. - Excellent and adaptable communication skills. - Active listening abilities with a knack for finding solutions to customer concerns. - Familiarity with MYOB or MedTech is a plus. - A background in healthcare or pharmacy is preferred. We are looking for someone who is eager to learn new skills and is excited about the opportunity to work in a rewarding industry that can lead to an enriching career. Benefits Joining our team means more than just contributing to a healthier world; it is about embarking on a challenging and inspiring career path. We foster a supportive culture driven by excellence, encouraging you to meet and exceed your goals while fostering individual expression in the workplace. Our diverse and inclusive environment thrives on innovative ideas. If you are ready to take the next step in your career, we encourage you to apply now. We commit to responding to every applicant.