Sales Advisor 28h - Newmarket

About the Company H&M Group is a global leader in fashion, bringing together a diverse portfolio of strong brands and ventures. Our mission is to demonstrate that exceptional design, affordable prices, and sustainable solutions can coexist. Central to our approach is our commitment to our customers, who inspire every decision we make. We are a collective of passionate and talented individuals, united by a shared vision to drive the fashion industry towards a more inclusive and sustainable future. About the Role As a Sales Advisor at H&M, you will be instrumental in delivering an outstanding customer experience. In this role, you will welcome customers, guide them through our store, and assist them in finding the products they need while effectively showcasing our offerings. By aligning with our core values, you will contribute to both your personal success and the overall success of the company. Your responsibilities will include sharing your fashion and product knowledge to help customers make informed choices. You will collaborate with your team to ensure exceptional service at every stage of the customer journey. It will also be your duty to maintain a well-stocked, organized, and inviting sales floor and back of house, and to assist with the opening and closing of the store. Throughout all customer interactions, you will represent both yourself and the brand positively. Who You'll Work With Our stores are the heart of our company, providing customers with a firsthand experience of our brand. As part of our dynamic Store Team, every position—from Sales Advisors and Department Managers to Store Managers, Visual Merchandisers, and other roles—plays a vital part in creating an inspiring and welcoming environment. You will also work closely with the wider Area Team, collaborating with colleagues across stores to share insights and drive collective success. Together, we aim to help customers feel confident and express their individuality through the latest trends and timeless styles, making fashion accessible and sustainable for all. Requirements We are looking for candidates who possess: - Experience in customer service within fashion, retail, or related fields. - A passion for fashion and a dedication to providing an exceptional in-store experience while promoting our products and driving sales. - The ability to thrive in collaborative and dynamic environments. - Strong communication skills, creativity, and a curiosity for working with store technology, coupled with a willingness to learn and grow. - Flexibility and a proactive attitude. Benefits At H&M Group, we are proud to offer a vibrant and inclusive workplace along with attractive benefits and extensive development opportunities globally. - Enjoy a 25% discount on H&M Group brands, including H&M, COS, Monki, Weekdays, Arket, and Other Stories. - Access to Uprise, a digital wellbeing program that helps you monitor and improve your wellbeing through an easy-to-use app. You will also receive three complimentary confidential sessions per year with experienced and licensed coaches or therapists of your choice. - Eligible team members can receive up to 26 weeks of company-paid leave. - Global opportunities are available, allowing your career to take you anywhere within our organization. Join Us Our uniqueness stems from a combination of our inclusive and collaborative culture, strong values, and opportunities for growth. Most importantly, it is our people who define who we are. Take the next step in your career with us—the journey starts here. Store Roles Assessment To manage the high volume of applications for the Sales Advisor position, we utilize an online assessment method for skills-based recruitment in certain stores. Completing this assessment will be necessary as part of the application and screening process. Your responses will be evaluated by an assessment tool that uses predefined criteria set by H&M Group. After completing the assessment, you will have the opportunity to provide feedback and ask questions. If you face any challenges or prefer an alternative assessment method, please contact us at the provided email address. Choosing an alternative method will not affect your application. For more information on how we handle your personal data, please refer to our Privacy Notice. We are committed to a fair and equitable recruitment process based on competency and kindly request that you do not attach a cover letter with your application.