Sales Advisor 20h - Newmarket

About the Company H&M Group is a global leader in fashion, comprising a diverse range of strong brands and ventures. Our mission is to demonstrate that exceptional design, affordability, and sustainability can coexist. At the core of every decision we make are our customers, and we are committed to making fashion accessible for everyone. We pride ourselves on our passionate and talented team, united by shared values and a commitment to pushing the fashion industry toward a more inclusive and sustainable future. About the Role As a Sales Advisor at H&M, you will play a crucial role in creating an outstanding customer experience. You will welcome customers, guide them through the store, and assist them in finding what they need while showcasing our products. By embodying our values, you will contribute to both your personal success and that of the company. In this role, you will: - Share your fashion and product knowledge to help customers make informed choices. - Collaborate with your team to deliver exceptional service throughout the customer journey. - Ensure that the sales floor and back of house are well-stocked, organized, and inviting. - Assist with the opening and closing of the store. - Represent yourself and the brand positively in all customer interactions. Who You'll Work With Our stores are the heart of H&M, where customers engage with our brand firsthand. As part of our dynamic Store Team, every role—from Sales Advisors and Department Managers to Store Managers and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You will also connect with the wider Area Team, collaborating across stores to share insights and drive collective success. Together, we will help customers feel confident and express their individuality through the latest trends and timeless styles, making fashion accessible and sustainable for all. Requirements We are looking for candidates who possess: - Experience in customer service within the fashion, retail, or similar sectors. - A passion for fashion and a commitment to delivering an exceptional in-store experience while promoting our products and driving sales. - The ability to thrive in collaborative and dynamic environments. - Strong communication skills, creativity, and curiosity about working with store technology, coupled with a willingness to learn and grow. - Flexibility and a proactive approach to tasks. Benefits At H&M Group, we provide a vibrant and inclusive workplace. Our employees enjoy attractive benefits, including: - A 25% discount on H&M Group brands, including H&M, COS, Monki, Weekdays, Arket, and & Other Stories. - Access to Uprise, a digital wellbeing program that helps you monitor and improve your wellbeing through a user-friendly app. You are also entitled to three free confidential sessions per year with licensed coaches or therapists of your choice. - Up to 26 weeks of company-paid leave for eligible team members. - Global opportunities for career advancement, allowing you to be part of a team that spans the globe. Join Us Our uniqueness stems from our inclusive and collaborative culture, strong values, and opportunities for growth. Most importantly, it is our people who define us. Take the next step in your career with us. The journey starts here. Store Roles Assessment To manage the high volume of applications for the Sales Advisor position, we utilize an online assessment method for skills-based recruitment in certain stores. Completing this assessment is a part of the application and screening process. Your responses will be evaluated using a tool that applies predefined criteria set by H&M Group. After the assessment, you will have the opportunity to provide feedback and ask questions. If you encounter any difficulties or prefer an alternative assessment method, please reach out to us at the provided contact email. Choosing an alternative will not impact your application. For more information on how we process your personal data, please refer to our Privacy Notice. We are committed to a fair and equitable recruitment process based on competency, and we kindly ask that you do not attach a cover letter with your application.