Sales Advisor 16h - Newmarket

About the Company H&M Group is a leading global company comprising a diverse range of fashion brands. Our mission is to demonstrate that exceptional design, affordability, and sustainability can coexist. We are committed to making fashion accessible for everyone, placing our customers at the core of every decision we make. Our team consists of thousands of passionate and talented individuals who share a common culture and values. Together, we strive to influence the fashion industry towards a more inclusive and sustainable future. About the Role As a Sales Advisor at H&M, you will be instrumental in delivering an exceptional customer experience. You will welcome customers, guide them through the store, and assist them in finding the products they need while showcasing our offerings. By aligning with our values, you will contribute to both your personal success and that of the company. Your responsibilities will include sharing your fashion and product knowledge to help customers make informed decisions. You will collaborate with your team to provide outstanding service throughout the customer journey. Additionally, you will ensure that both the sales floor and back of house are well-stocked, organized, and inviting. You will also assist with the opening and closing of the store and represent both yourself and the brand positively during all customer interactions. Who You Will Work With Our stores represent the heart of our company, where customers engage with our brand on a personal level. As part of the vibrant Store Team, you will work alongside Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, and other key roles. Together, you will create a welcoming and inspiring environment. You will also connect with the broader Area Team, collaborating across stores to share insights and drive collective success. Your role will be vital in helping customers feel confident and express their individuality through the latest trends and timeless styles. Requirements We are looking for candidates who have experience in customer service within fashion, retail, or a related field. Passion for fashion and a commitment to delivering an exceptional in-store experience while promoting our products and driving sales are essential. You should thrive in collaborative and dynamic settings, possess strong communication skills, and be eager to learn and adapt to new store technologies. Being flexible and action-oriented is also important for success in this role. Benefits At H&M Group, we take pride in being a vibrant and inclusive workplace. We offer our employees a range of attractive benefits along with extensive development opportunities worldwide. Employees receive a 25% discount on H&M Group brands, including H&M, COS, Monki, Weekdays, Arket, and Other Stories. You will also have access to Uprise, a digital wellbeing program designed to help you monitor and enhance your wellbeing through a user-friendly app. Additionally, you are entitled to three free confidential sessions per year with licensed coaches or therapists of your choice. Eligible team members can enjoy up to 26 weeks of company-paid leave. Furthermore, we provide global opportunities that allow you to expand your career across various locations. Join Us Our unique culture is defined by our inclusivity, collaboration, strong values, and opportunities for growth. Most importantly, it is our people who make our company what it is. We invite you to take the next step in your career with us. Your journey begins here. Store Roles Assessment To efficiently manage the high volume of applications for the Sales Advisor position, we utilize an online assessment method for skills-based recruitment in some of our stores. You will need to complete this assessment as part of the application process. Your responses will be evaluated based on predefined criteria established by H&M Group. After completing the assessment, you will have the opportunity to provide feedback and ask questions. If you encounter any difficulties or prefer an alternative assessment method, please contact us at the provided email address. Choosing an alternative method will not affect your application. For more information on how we handle your personal data, please consult our Privacy Notice. We are dedicated to a recruitment process that is fair, equitable, and competency-based. Therefore, we kindly ask that you do not attach a cover letter with your application.