Refrigeration Service Technician

About the Company We are a leading provider of high-tech cooling and automation systems, dedicated to supporting New Zealand's dairy sector. Our commitment to excellence ensures that our clients benefit from cutting-edge technology and reliable service. We pride ourselves on fostering a strong team culture and providing our employees with the tools and support they need to thrive. About the Role We are currently seeking a qualified Refrigeration or Engineering Technician to join our high-performing team as an On-Farm Refrigeration Service Technician. This position is based in either Southland or Taranaki, where you will play an essential role in servicing on-farm milk cooling and tank solutions. As part of our team, you will have the opportunity to make a significant impact in the dairy industry while enjoying the variety and independence that comes with the role. What You Will Be Doing In this position, you will be responsible for: - Installing, maintaining, and troubleshooting advanced milk cooling and dairy automation systems. - Providing exceptional on-farm service and after-sales support, becoming a trusted representative of our technical expertise. - Offering hands-on customer training to help farmers maximize the use of their systems. - Collaborating with contractors, providing technical advice, and assisting with field installations and events such as Field Days. - Engaging in continuous learning and helping shape training programs and standard operating procedures. - Reporting insights, competitor activity, and innovations through our CRM tools. What You Will Bring To succeed in this role, you should possess the following qualifications and skills: - Trade certification in Refrigeration, Electrical, or Engineering. - Registration (or the ability to register) as an Electrical Service Technician. - A minimum of two years’ experience in a service or technical role, with agricultural exposure being a plus. - Strong fault-finding abilities, a systematic approach to problem-solving, and confidence in working independently. - Excellent interpersonal skills, with the ability to communicate clearly and collaborate effectively. - Comfort with technology, including managing your own schedule and reporting key insights. Benefits We offer a range of benefits to support your career and well-being, including: - A diverse work environment where no two farms or days are the same. - Autonomy and trust to take ownership of your work and your region. - A supportive team culture with knowledgeable colleagues who are dedicated to your success. - Provision of essential tools, including a vehicle, tools, phone, laptop, and ongoing support. - Purpose-driven work that contributes to innovation in one of New Zealand’s most vital industries. - Opportunities for career progression into more senior technical, training, or leadership roles. If you are ready to take on this rewarding role, build strong relationships with farmers, and work with industry-leading products that keep New Zealand's milk flowing, we would love to hear from you. Please contact Rebecca or Val at 03 3748210 to discuss this opportunity further.