Operations Manager

About the Company At Rubbish Direct, we provide rubbish and recycling services tailored to commercial, hospitality, and apartment operations across the Auckland region. While our business focuses on waste management, we pride ourselves on delivering exceptional customer service. We specialize in finding solutions rather than excuses, ensuring that we consistently meet our clients' needs. About the Role We are seeking an experienced Operations Manager to join our dynamic team. This is a pivotal leadership position that requires a proactive and adaptable individual who thrives in a fast-paced environment. You will oversee critical components of our operations, including logistics, team management, systems and processes, problem-solving, health and safety, financial oversight, and strategic execution. In this role, you will be responsible for: Logistics: Manage driver performance, route planning, scheduling, vehicle readiness, and service delivery. People: Lead and develop a frontline operations team, ensuring high performance through support and accountability. Systems & Process: Familiarize yourself with our unique software and processes, analyze data, and leverage insights to make informed operational decisions. Problem-Solving: Tackle daily challenges with clarity and decisiveness, even when faced with incomplete information. Health & Safety: Uphold our ISO-accredited standards, fostering a culture of care and safety. Financial Acumen: Oversee budgets and costs, collaborating with leadership to ensure sustainable operational performance. Strategy & Execution: Work closely with the General Manager to translate strategic goals into effective frontline execution. Requirements We are looking for candidates who demonstrate: - A minimum of 5 years in a senior operations leadership role, preferably in logistics, service delivery, or a related field. - Proven experience in leading teams, managing complex operations, and achieving measurable outcomes. - A keen systems mindset with the ability to quickly identify and rectify inefficiencies. - High attention to detail and the confidence to challenge existing processes using data-driven insights. - Resilience, strong drive, and the capacity to manage multiple priorities effectively. Benefits At Rubbish Direct, we are a growing, values-driven organization with a loyal customer base and an exciting future. We offer a competitive compensation package, robust support from senior leadership, and the opportunity to significantly influence our operational practices. If you are ready to take the lead and make impactful decisions every day, we encourage you to apply. Application Process To apply for this position, please follow these steps: 1. You will be directed to our careers page to complete the pre-screen application form. 2. Include a cover letter detailing why you believe you are the right fit for this role. Highlight your relevant attributes and skills, as well as what motivates you. 3. Submit a current CV that outlines your last three positions and your reasons for leaving each. Please note that only applicants who follow this application process will receive a response.