Sushi restaurant Shift manager needed

About the Company At St. Pierre's, we are dedicated to providing an exceptional dining experience centered around authentic Japanese cuisine. Our commitment to quality and customer satisfaction sets us apart in the industry. We are currently seeking enthusiastic individuals to join our team as we continue to grow and enhance our offerings. About the Role We are looking for an outgoing and friendly individual to manage our Sushi and Bento Department. The Sushi Shift Manager will play a crucial role in ensuring that we deliver the St. Pierre's Experience to our customers. This position involves overseeing daily operations, managing staff, and ensuring the highest standards of product quality and customer service. As a Shift Manager, you will be expected to step into various managerial roles as needed. Your primary responsibilities will include hands-on operations, supervising department staff, making staffing decisions, and managing inventory and financial performance. You will be actively involved in all key functions of the department, from product preparation and merchandising to customer service. Summary of Key Responsibilities Your duties as a Shift Manager will include, but are not limited to, the following: Operation Management: - Plan and organize sales budgets. - Communicate effectively with chefs and staff to ensure a clear understanding of department operations. - Manage food preparation, production displays, and overall presentation. - Address customer requests and collaborate with team members. - Set daily and weekly sales targets and motivate staff to achieve them. Customer Service Management: - Greet customers, take orders, and manage reservations. - Organize functions as needed, ensuring customer service standards are consistently maintained. - Develop and review customer service procedures and policies. Hiring, Training, and Disciplining: - Conduct interviews to evaluate candidates for skill level and work ethic. - Instruct and advise service staff to align with St. Pierre’s mission and ensure they deliver the St. Pierre’s Experience. Staffing and Scheduling: - Plan and organize shift schedules to optimize budget efficiency. - Monitor and provide feedback to staff to improve service quality and food standards. Inventory and Stock Management: - Manage orders to maintain sufficient stock levels for operations. - Keep accurate records of stock levels and financial transactions. Financial Performance Management: - Record and report daily sales to the head office at the end of each day. Safety and Security Management: - Implement the Food Control Plan in accordance with Ministry of Primary Industries (MPI) regulations. - Ensure that dining and production facilities comply with health regulations and maintain a clean, functional, and appealing environment. This is a permanent, full-time position (over 35 hours per week), with flexibility in hours and days required. Benefits We offer a competitive salary and benefits package, including: - Staff lunch policy - Team sales bonus targets - Annual profit-sharing program after six months of employment - Long-term career prospects Requirements We are looking for candidates who have: - Verifiable work experience or relevant qualifications that demonstrate the ability to perform the required tasks. - A good command of English to effectively communicate with team members and customers. - An outgoing personality, a passion for Japanese food, and a commitment to maintaining a busy, engaging work environment. Applicants must have New Zealand residency or a valid New Zealand work visa. If you are ready to join our team and contribute to the exceptional St. Pierre's Experience, we encourage you to apply.